ProtonMail Doesn't Collect Any Data Whatsoever. But No One Wants It.

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Nowadays, it seems like everyone is looking to protect their privacy online. People have become well aware of how big tech companies collect our data to make money, and they’re not exactly fans of this business model. But, while they say they want an alternative, it doesn't seem like this is a very high priority in reality. A great example of this is the lackluster performance of ProtonMail. ProtonMail accomplishes exactly what it sounds like. It allows people to send emails anonymously with encryption. But, given that the service doesn’t make any money through advertising or data collection, if you want an optimal email service, you’ll have to pay them a monthly subscription. A substantial number of people have opted to switch to ProtonMail and pay the subscription, but this has only made a dent in Gmail’s market share. This video explains the pros and cons of ProtonMail, and why it hasn’t become the next big email service despite offering the public exactly what they seemingly want.

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Timestamps:
0:00 - ProtonMail
2:34 - Lack Of Resources
5:46 - Paid Service
8:51 - Fundamental Shortfall
11:49 - The Future Of ProtonMail

Resources:

Disclaimer:
This video is not a solicitation or personal financial advice. All investing involves risk. Please do your own research.

[kosta]

You know you live in a dystopia when "legality of encryption" is a thing people see as legitimate

[rich]

Perhaps they'll remain niche, but honestly that isn't terrible. If they can remain profitable, that's the main point. I think also expansion into popular services like VPN can offset some of the expenses of running email. The business advice for many (most?) companies is that they must continue to grow. But the more companies grow the worse the experience often gets. Instead of trying to make every company one that gives infinite returns to shareholders, a sustainable private company could just be the right way to go for Proton.

[diggy]

A reason why some haven't switched is because a single person is likely to have hundreds of different accounts on different websites, all using their current email. I personally would find switching "easy" but it would take an insane amount of time to really transition.

[aprilnya]

If you don't use email for actual productivity and just use it for, well, the modern world requiring an email (accounts on websites, emailing customer support of a company, etc...), then the free plan is absolutely enough. I switched to Proton like 2 years ago and I still haven't even hit 200mb (I do have the paid plan though because I need custom domains)

[segsfault]

I personally love protonmail and 1GB storage is more than enough for me as i keep deleting old mails and stuff, i hope this service never dies.

[jmtradbr]

i already saw enough "good companies" getting bad after they grow enough.

[trappedcat]

1:25 Small correction: Emails received from other ProtonMail addresses are e2e encrypted, but the metadata, including the subject, are not encrypted.

[juancoronado]

I switched to proton like 3 moths ago, and it was a great decision.

[Tinyindie]

Been a paid subscriber for years. Great service and customer service. Gets better every year.

[blindedjourneyman]

as long as proton remains in business and keeps their promise Ill continue to enjoy their mail service. in a word; WORTH

[JacobP]

1:52 You seem a bit confused about how TLS works. The problem is NOT that they use TLS. TLS is for encryption in transmit. The problem is that they don't use end-to-end encryption. Proton mail of course uses TLS as most websites do, but they also end-to-end encrypt the emails with PGP. Both are used with Proton mail.

[lowhigh]

It is also important to note that proton mail has handed data to authorities in the past. While it might promise some "encryption" and privacy, when it's the government who asks for data, they will make sure to hand it to them.

[sodapone]

Moving existing accounts is also a pain even if you do switch. I learned that the hard way when I switched to Proton Mail and had to sort through dozens of accounts and change their email addresses (and some of them couldn't even be changed). That said, I've primarily used Proton Mail for the last three years or so, and I really prefer it over Gmail - though part of that has to do with me not doing a good job at all at keeping up with my emails there. I found it easier to just start fresh than to sort through literally thousands of emails.

[Imperial_Squid]

After doing some research into Proton I'm actually strongly considering switching! (Not the intended message of your video ig but there we are). Admittedly it's a _bit_ pricey just for emails but considering they do a calendar, vpn and file storage too, it's not a bad bundle for how much it is. Plus the fact it's open source and more secure make me feel good as a techy person who values both of those things. The only thing I'd massively miss is the file syncing feature of onedrive/gdrive but their drive client is pretty new and it's on their roadmap so maybe soon!

[TikNervio]

What do you mean no one wants protonmail? They keep getting better every year.

[karlstrauss]

I switched to Protonmail and I love it. It will continue to catch on incrementally

[moddedinstall.]

In less than a minute, you had me convinced to switch. I paused the video. went to the website, made an account, and migrated my various Google and Microsoft accounts. This service is awesome.

[santonopoulou]

I've been a member of proton long enough to still have a legacy 'visionary' account. I love their service, and I use their vpn, calendar, drive, email, and custom domain service regularly. I think they are worth the money, and honestly hope they stay a small sustainable independent company into the future - if they ever became a large public company I would possibly be shaky about continuing to support them. They have had some hiccups in the past when it actually comes to the privacy, but at the end of the day as someone working in the security industry I find it lovely to get to support a company that - at least on paper and in most of their actions (not all though) - seems to hold similar values as myself when it comes to data protection, privacy, etc.

Good video as always!

[jasontechnically-vyjc]

I can’t remember ever hearing of Proton mail before. But this definitely makes me think about switching. I’m tired of having my inbound slammed with spam and knowing it’s secure is attractive.

[stanthebamafan]

Proton is slowly but surely taking over market share. They mail is great, their new password manager is great, as well as their drive and vpn. But what’s just as important is I think proton and other privacy-focused companies are slowly pushing the big players to adopt more privacy and security-centric companies. We see that most from Apple’s recent security enhancements.