How to Stand Up for Yourself at Work: Power Phrases for Shutting Down Difficult People

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Looking for help on how to stand up for yourself at work and shut down difficult people? In this free online communication training video, communication skills trainer Dan O'Connor gives you power phrases for mindfully shutting down offensive people at work. HAVING SAID THAT, if you have been pushed to the limit at work and you’re almost at your breaking point, the problem is what YOU'RE saying and doing. That’s it. It’s not what everyone else is saying and doing, They’re all just fine. They’re not here looking for some relief. You are. And it’s a big deal because until you eliminate the disempowering communication patterns that have brought you to this point and replace them with new ones, it will never get any better no matter where you go.

I know because I've been through it. And I've come through it. And in my new course, "How to Stand Up for Yourself at Work" (found in my VIP pass) I'm going to share with you the secrets to shutting down those big mouths at work and showing them who you really are. This video is taken from module 5 of the course.
#communicationskills #standupforyourself at work #communicationtraining #communicationskills

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Of course, Dan's most popular communication skills training program in English is Step Out of the Shadows and Speak!! Tactical Communication Learning System. You can find that here:

-Getting unstuck and moving ahead in your career
-How to gain the respect and acknowledgment you know you deserve
-Communication skills for the telephone
-How to deal with difficult people at work--notably bullies, gossips, and people who make inappropriate comments
-How to be seen as the competent professional you know yourself to be
-How to approach your job with confidence and earn the respect of coworkers
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders
And many many more

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TheWizardOfWords
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Omg🤦🏻‍♀️ Yes a coworker asked "You dont mind if I leave early do you? It was are busiest time at work and thanks to you I replied " Yes I do mind for this moment but perhaps when we slow down I may be a bit more comfortable with that👍 Thank you Dan you are great and your advice is amazing.

vivianawolford
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I have been quite stressed due to a co worker trying to embarrass me in front of clients, this video makes me feel better and remember who I am. Thank you ❤

haliec
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I am so glad you're back, Dan. I wish I had an earpiece with you in my ear prompting me

GS-stns
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"you don't have any kids do you"
"What are you doing after work"
"Can I ask you a favour"
Me: "why"? / "Depends, what is it"? I'm blunt.

stellasole
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Yay! You are back. I love your advice. I will never forget when a relative called me up and asked what we were doing for New Year’s Eve. I was really excited thinking they wanted to make plans with us so I replied we were free. The very next question was, can you babysit for us? Never again. I will respond, why do you ask?

Chris-tgqy
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I love straight forward communication. Thank you Dan.

valerietyler-grable
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I love this "my purpose is not to teach them a lesson." And also communicating in a loving way. Sometimes we think being loving is just allowing behaviors, but there is a way to be loving and also stand up for yourself in a non combative way. It is filled with love and not defensive energy. This is so helpful. This is a new day! Great time for me to see this as the new year approaches

DMoni
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This is so helpful. I share an office with a manipulative person. She asks others to do her tasks. You know it's coming when she asks..."are you busy?" or "hey, I need a favor" She will ask for a small favor regarding the task and if you help her, she then labels the entire task yours or multiplies the small favors. I will try this next time she bothers me.

thathellen
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You are literally a Godsend! I have a colleague who asks me uncomfortable questions (I don’t think she means harm) but sometimes they can get personally and I feel obligated to answer them and it’s like I’m being interviewed. A lot of the times I don’t know how to respond. I feel like I can’t be my genuine self around her and I always care about how she views me even though we do the same job and we’re meant to be a team. I am binging your videos! can you do a video on connecting with colleagues but without getting too personal?

coralbluenumberlipstick
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Hi, Dan. I love how the questions put clear undesireable *_labels_* on the other person's behavior. Then, they are the ones who will have to account for themselves. It instantly flips the script. Great advice. People deserve to be "called on their crap, " as the saying goes.

alexanderlyon
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Great tips. I work with a misogynist (in a women’s health company!). He’s always making comments. Recently, he’s used the disparaging comment “like a girl” ( ie as a synonym for weak, inadequate) I used your tips and shut him down with a simple question. “What to you mean by “like a girl, Peter?” Worked like a charm. It was fun. Thanks!

CarrieV
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So good...you've been missed. Your work seems to be more important than ever these days...

avelineb
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I am so glad that I found you! I have purchased both of your books and recently finished my personal compass. I have had a couple of good opportunities to use what I have learned from your YouTube videos and I have had a couple of missed opportunities. Whenever I see one of your videos I think “when the student is ready, the teacher appears.” The way you communicate and teach resonates with me. Thank you, Dan! 🤗

Levejr
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Great video! My eyes are wide open to these kinds of stunts and now I've got the words to say to stop folks in their tracks when I need them. Thank you, Dan!

lumberjack
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Hi Dan, I have so much appreciation and love in my heart for you and all of these valuable lessons. I work with some people who can be very condescending and passive aggressive. Their comments leave me completely confused. I don't understand why people feel the need to communicate with such disdain instead of just being straightforward. Anyway, I come home and listen to your videos almost everyday, and it feels like your words are light that break up darkness in my thinking. I meditate on the power of love in the words you teach us to say, and I am just so glad I can keep being kind in the face of hostility. It is getting better because I'm learning healthy boundaries and responses. I notice coworkers being more careful around me. I just want to do my job in peace. It's far from great, but getting much better. One question I have is how would you respond to someone who only says things in situations when you can't respond? Like in front of my students? Or passing in the hallway when I least expect it? It feels like they attack me when I have to be focused on other responsibilities and can't respond. I share your videos and lessons with others who struggle with finding the right words.You are a Godsend. Thank you for everything.

jlfoster
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Thank you Dan. You have improved my communication immensely.

mcjones
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Dan, I am afraid it is too late for me to effectively communicate at my job. In the beginning I did not communicate directly as much as I should have because I was shy, lacked confidence, and wanted to avoid confrontation and this unfortunately gave coworkers a wrong impression of how to treat me (and they are not very kind or caring people to start off with; I was bullied a lot).. I’m burnt out and feel I’ve reached a point of no return where I can’t just look the other way and bare a fake grin and get on with it, like I used to. The resentment has reached its boiling point now. The straw that broke the camels back came this week. I am about to give a two weeks notice but I also want to just stop showing up to make them feel the burn. I will place myself at a disadvantage though because I don’t have another job lined up. I am so burnt out emotionally and mentally that I have been unable to start a job search or study for my licensure exam. I have lost so much faith in myself and other people in general that I feel numb. I wish I had strength to continue but Im so burnt out.

bonniebunny
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so happy to see you. You’re what my kids and i listen to, to navigate around toxic situations.. Thank you so much. Stay safe and Keep well, Dan.

PuanSK
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This is one of my favorites! Get that arsenal ready is right! Thank you Dan O’connor this page is so helpful to all

heatherr