Tower Controller reprimands pilots in Phoenix. Real ATC Audio

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[KurtSchwind]

Pilot got all upset. But it was pilot error. The protocol is to read out callsign and repeat instructions.

[DaveG-zyuq]

Pilot had every chance to stop. Throw out an apology, wish controller a good day and move on without a violation.

[A.J.]

Just about 4 hours ago I was landing at PHX and the approach controller cleared me to a lower altitude, assigned a heading, speed and cleared me for the visual for 26. I read it all back and forgot to say the runway assignment. She checked to verify my landing clearance. I apologized and read the clearance back properly. I didn't get all triggered and I didn't end up with a phone number. Hmm...

[bryan]

My favorite part he kept being a dick with the next controller 😂

[bellancasupervikingnam]

I also got a slight reprimand from Phoenix Approach back a few years ago for not acknowledging my call sign after read back. since then I have never forgotten my call sign after read back.
Phoenix controllers are a bit hard, but I'm glad for they keep us safe when in there control. Thank you PHX.

[Ballr]

"American 1479, cleared visual approach, runway 26"
"Yup"
"American 1479, cleared visual approach, runway 26"
"Sure thing"
"American 1479, cleared visual approach, runway 26"
"What's your problem?!?!"

[kbrown]

Part of the ATC's job is guiding the flights properly and also verifying that the pilot understands the instructions and that is why they require a read-back. Controller was correct and pilot was triggered because he got called out for being lazy.

[Timothy_Texan]

The pilot’s unprofessional radio work and attitude shocked me.

[ManualFlying]

Heard this audio awhile back, glad you have the longer version (with Tower's exchange). I can't imagine the other pilot working in the cockpit at that instance. Now they both have to file paper work and call the number...

The proper ATC radio communication is even longer than what is mentioned here. In the real world, a lot of abbreviations and non conformance exist to save time. But what the ATC is asking here is quite reasonable. 1) you don't want the wrong a/c reading back, especially if there are multiple a/c with similar call signs or flight numbers. 2) you don't want the correct a/c landing into the wrong parallel runway, which PHX has 3) no matter how righteous the pilot feels, they should be able to control their emotions and carry on their day.

[LiamBeatzz]

"you seem nice and calm" that was so funny after the fact

[davidcass]

I was an American Airlines pilot for 35 years, this pilot should be sanctioned and fined for his highly inept radio communications!

[carolj]

I’m a retired controller with 40 years in Tower, TRACON, and Center. I also hold an Airline Transport Pilot Certificate. Luckily these situations are very rare, I only had problems a few times with pilots. Proper phraseology is imperative to a safe ATC system.

[gretzkysyotes]

"Do you need a phone number?" "Not gonna waste my time". Oh, well....in that case, you are LOL

[jimgandee]

American 1479- you’re a highly paid professional flight crew! You know the rules and the proper phraseology which has been established with the blood of others that have crashed. Read back all ATC instructions and runway assignments with your call sign! Get with the program and stop being so snooty!

[nercopolis]

This dialogue is SO much more entertaining than any mainstream movies or shows in the past 5 years.

[kuckoo]

Controller wasn't wrong. Pilot took it personal and was being a dick about it.
Whether you feel like it or not, gotta read back. End of story.

[captaingregger]

If ATC corrects you, thank them, maybe even apologize and move forward. Drop the attitude, captains. It’s pointless when you’re the one who is wrong.

[bayouflier]

I love the way his whole attitude changed after hearing the words "possible pilot deviation".

[BillPalmer]

The proper response was “oops, sorry, AA1479” then do it correctly.

[marcweeks]

I've known a couple of railroad dispatchers who would've read him the riot act if he tried that as a conductor.