Visible SIMS in Routers & Hotspots - Termination E-mails Being Sent Out

We've been getting multiple reports of Visible sending out e-mails to customers using their smartphone plan SIM cards in hotspots and routers being told to move that SIM back to an authorized device, or face termination.

Reports are coming in from those using SIMs in routers like MoFi, Peplink, Insty Connect, MiFi 8800 and more.

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For more on Visible:

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[GEORGEEEJ]

We used Visible for several years in our MOFI however we have always been throttled to =<5mbs. Finally left for T-Mobile. Yes we pay more but super fast data speeds in our camper van.

[SWOhioSpeedtesting]

It would be nice if Visible made a plan to put in hotspots and modems. I would be okay if they made limited speeds as long as it's usable. Like speeds up to 25 or 100 Mbps for $30. A lot of people would jump on it. But also you could get around this by just putting a Visible SIM in your old phone and hotspot off of it.

[Phonespider]

Super easy work around for this policy. Visible lets you use the phone as a hotspot for one device (at a time). Mine is connected to a wifi to ethernet bridge connected to the WAN port on a router.

[tonykeltsflorida]

The phone has a hotspot. use a wifi repeater on a travel router and you won't have to move your sim card.

[scottjarriel]

Is there any Verizon data-only plan that allows you to 'bring your own device;? I haven't found one yet in my recent searching over the last month. Same appears to hold true of T-Mobile, except in the 'Business Internet' plans and the mobile hotspot plans. And of course, none of the devices offered by Verizon or T-Mobile allow a full 4x4 MIMO external antenna connection. So none of their devices are useful in remote, rural sites. Folks that are getting around these limitations appear to be using devices that can spoof IMEI numbers. The biggest downside of T-Mobile mobile hotspot plans is the data cap (typically 100G/month). Their business internet plan has an unlimited data option, but they state that the data rates may be throttled back during periods of network congestion. And they do offer 'no throttle' options, but again with data caps (the largest data cap for this currently appears to be 300G/month). I chose to go with the T-Mobile option because their 5G service in the 600MHz band (N71) provides the best long range connectivity, with the least amount of signal degradation from trees, etc. I was able to get quite adequate service (60 down, 12 up) from a tower about 4 miles away, through fairly dense tree cover. This was done using external, 4x4 MIMO patch style antenna.

[JoelGardner-pm]

I have also noticed I can only use my mobile hotspot 1 devices not 2 or 3 devices on my iPhone I think they are enforce that rule too

[Chris]

What's the next service in line that you'd recommend? Mint Mobile? Low price but still allowed to use a modem Hotspot?

[DJBpartyTV]

I have a GLI net router and I use one Android to run everything. PS5, ring doorbell, fire TV, Samsung Tablet and a 2 laptops. Everything works good for $25 a month. I'm hotspot to the router and Ethernet from router to my PS5 and WiFi everything else. Works good!

💪🏾😎🤙🏾

[playhooky]

I've been using Visible for my cell phone service for 3 or 4 years now. They recently have been sending repeated emails to me (& my son whom I just bought a new phone for last year) saying that we HAVE to get a new phone soon because our phones won't work with their new network they are transitioning to soon. I chatted with them - the ONLY way to contact them is chat thru their app - & they said it will be sometime around the end of the year, and I definitely get the impression that their customer service people are NOT well informed about what is going on exactly & when exactly the network changeover will happen. Do you guys happen to know when it will actually happen? I do have a pretty old phone (in today's terms lol), Samsung Galaxy S8, & it won't work with 5g, so I guess I'll be getting a new phone soon.

[themartdog]

How do they figure out that the sim isn't in an approved device? Wonder if there's a way to spoof it

[rneal]

At first, I used hotspot on my phone and found it to be a little warm with hotspot on. Then I used tethering to a usb port on a wifi hotspot. The phone stays cool and charged but normally I only have one device connected at a time.

[YesitisDex]

To "by pass" this, cant we just get a iphone and leave the hotspot on for our home?
Instead of a moble router??

[jerryp]

I bought a yeacomm p21 router and threw my visible sim in there and it doesn’t give me signal so all this makes sense now. I even changed APN profile and TTL. Anybody know what route I can go to get WiFi in rural Texas?

[jwgreen]

Can the visible sim card work in a tablet that has cellular service capabilities

[rneal]

I live out of town a few miles from the towers, I got a router and a 2nd Visible plan because I wanted better connection using external antennas. I could not get on my visible plan because they want to text my number for me to log in, My MoFi wasn't receiving their text. I told them I had 2 accounts and the 2nd one on the MoFi was because of weak, unreliable signal. I wasn't using too much data in my opinion and if they thought I was, just shut off the service and stop the billing. So far they are still going, sending an unauthorized device email about every month. I bought a 5G phone because they showed it in my location, that was wrong, no 5G here.

[markeast]

I am old, what is the reason to use a router on the phone ? What for, what a router do ?

[liamfawcett]

You could always usb tether and use your computer as a hotspot

[vaughnbay]

1:40 "....we here at the mobile internet resource center focus on terms of service and it's specifically for this reason...." HOGWASH, BALONY! If you "focused" on TOS you would look right into that camera and say "do not use a cellphone SIM card in a cellular modem" rather than "....they haven't been enforcing TOS...."! All cellphone plan TOS prohibit that and you know it. And when you fail to stand up straight and tell people that loading that phone IMEI into their InvisiGig is a violation of TOS, it proves my point. And If I understand correctly new SIM cards can report equipment type to the carrier anyway, irrespective of IMEI. What you should be telling your viewers is to insure that they have a carrier approved cellular data subscription plan before purchasing a cellular modem!

[SlippstersVideos]

whats the dam difference in how we use the sim card, its fully unlimited (plus plan) and slow af rock boittom of service they treat it like we are stealing the gold but in reality its crap.
im going thru this atm, its fking retarded. mofi 5500 unfkingbelievable i gotta go thru this

[Tomomoto]

I use to have visible in my mofi but 5 mbps is just too slow. You cant stream HD video and i dropped them when i couldnt even stream hires audio. 5 mbps is fine for 3G internet but we have 5G and its like dialup speed all over again.