How To Fix Astro A50 Audio Problems (And Other Headsets Too)

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If you’re experiencing sound/audio problems with your Astro A50 headset then this video will help you narrow down (and possibly fix) what is causing it.

I recently fixed a strange static sound issue with my A50s and wanted to share how I went about it. I read loads of articles and watched plenty of YouTube videos, and while some did provide a couple of things to try, there was nothing that grouped all of the information in one place. So that's what I’ve done. I've provided everything I tried and have broken it down into simple steps for you to follow.

I can’t guarantee that any of these suggestions will fix your problem, but at the very least they should help you figure out if your headset is faulty, or if the problem is being caused by your setup.

#a50 #astro #fix

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00:00 Intro
2:10 #1: Try different games
2:24 #2: Check settings
3:27 #3: Hard reset your headset
3:45 #4: Try different USB ports and cables
3:57 #5: Update the firmware
4:31 #6: Try turning it off and on
5:08 #7: Test both optical and USB
5:45 #8: Test with different equipment
5:57 #9: Remove strong lights
6:11 #10: Turn off WiFi
6:28 #11: Turn off other wireless devices
7:08 Bonus tip

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Also another bonus tip: Try testing the mic by putting it up (off) and down (on)

goukigod
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Thank you so much! Turns out it was my grandma's life support and when I unplugged it the Astros worked perfectly fine

tavo..o.
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Thank you bro, I was seriously considering returning them, then I changed the usb port and now they sound perfect.

delgaming
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yo man thanks for the vid i had no clue what was making my headset go static all the time but i did a hard reset and it fixed it you're a lifesaver

chairlag
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Mine have a buzzing/high pitch ringing noise coming from only the left driver constantly. Cannot for the life of me figure out how to get this to stop, if I even can. Hard reset doesn’t do anything and changing cables doesn’t seem to change anything. Xbox series x

RobertHanson-hy
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Literally i spend at least 5 hours trying to solve my issue, from one day to another they didnt work at all, until i found your guide and with the ''Hard reset'' it worked!!! Thank you mate

armandovillalpando
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Firmware update solved my issue. There was previously no sound at all, only the mic was working. Thanks a bunch man.

GiftOfYHWH
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Thanks, the reset worked for me 3:28, since for some strange reason the helmets reversed the power button when going down it turned on it was strange, another thing it seemed that they were unpaired because when removing them from the base they did not turn on.

zeroblue
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I dont know what happened but the audio just completely cut out on my pc, I tried everything but didnt know about the hard reset, doing that works like a charm again. Thank you so much!

annabxlla
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DUDE YOU SAVED ME! THANK YOU SO MUCH! They really need to explain that you need to update your headset. The beeping was driving me crazy

CalDavie
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my partner was having an issue with her headset and instead of me awkwardly trying to explain things I just sent her this, it was just an update that was needed but yea, thank you for making this vid.

NORKIE
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You’re a freaking life saver. Thank you so much man.

Sunlittea
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When I went to turn up my volume on my headset it goes quieter

trentwilliams
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Never knew you could hard reset your Astro A50, big thank

Elicio
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BRO thank you, the hard reset worked! had no idea i could even do that.

romenorris
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Thank I did a hard reset and it just started working. Very helpful

tylercole
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Thanks for the video. For me my issue was my general channel for audio wasn't working but my voice channel was working. The fix was removing my USB cable to my Astro base station from a USB Hub Device I had connected to my PC and just rerouting it directly to my pc. Hope this helps anyone else.

Boohyah
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BRO thank you so much completely forgot that these things need updates. Did the update and it works great again

snowboardingify
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THANK YOU SO MUCH! i was so scared that my headset was broken!

DrittungenAppelsinen
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Mine keeps beeping 3 times before turning off despite me charging them for hours, the light goes orange so I know it’s charging, any solutions ?

luigi