What is ServiceNow?

Jeff Thies from ServiceNowSimple answers the question "What is ServiceNow?" by looking at the Who, What, Where, When, Why, and How of ServiceNow. This is a great introduction to ServiceNow, it's purpose, platform, and infrastructure.

-- TIMESTAMPS --
00:00 What is ServiceNow?
00:55 ServiceNow Employees and Customers
02:28 ServiceNow Company History
03:14 What Does ServiceNow Do?
06:12 How ServiceNow Works (Platform Overview)
07:36 ServiceNow Applications
08:24 ServiceNow Datacenter Locations
08:49 ServiceNow Definition

[ToniWallachy]

Thank you. I was just promoted to a Sr. Program Manager position within our company overseeing the ServiceNow portfolio suite. This was perfect to give me the down and dirty of the What, Who, when & How.

[nairobi]

The best video about Service Now, which I have seen so far.

[tswdev]

A 9 minute video that doesnt explain how it works. After 9 minutes, I know Fred created it and thats about it. Great work.

[contributeindia]

you nailed it. very informational video that is more better than read multiple blogs.

[Farucho]

This is such an amzing, simple, clear and enyojable presentation

[BiblicalBasics]

I'm a potential investor in NOW... I just learned more in 10 mins watching this video, than in the previous hour or so on your corporate website & in other places. Thanks!!

[Bliceroable]

Someone in my company is implementing ServiceNow on behalf of a client. I, software developer, have been asked to help them implement various technical workflows that they don't understand.

Having watched this video, I've learned that IT people are a "necessary evil" and we make "smart, revenue-producing business people feel dumb and badly about themselves".

So I'm just going to let the ServiceNow person figure it out themselves. I wouldn't want to get in the way of all that revenue production.

[hmaerblood]

This was exactly what I needed and to find before your video

[filijavilija]

still no idea what servicenow is?
i here database and backups of what i dont know?
maybe it make sense to non computer users?

[jeffwadden]

Just starting my career IT utilizing ServiceNow. Ty for your effort :)

[simbita_store]

thanks so much, great explanation, I did not even feel the almost 10 mins of it!

[nicholasdupont]

As someone who knows nothing about the IT world, I couldn't wrap my arms around what this does. A simple and specific example might have been helpful.

[MartinCharles]

Everything about this company is so dense, complex and abstract. This is either a poorly operated business who doesn't know how to communicate clearly or a fraud in my book. I'm skeptical. Thanks for doing your best to simplify this for others.

[iben]

Never heard of it until earlier today when someone recommended it for my job hunt.

[cristianaguirre]

Thanks Jeff ! Amaizing Videos. I love Now !

[mikebrown]

Beautiful video - thank you! I'll leave with one of my favorite verses, Matthew 11:28:

"Come to me all you who are weary and burdened, and I will give you rest."

[rgupta]

Brilliantly shared all the info. Thanks Jeff.

[MegaJustice]

I was very impressed with this presentation and way it was presented.

[NISHANISH]

Thankyou so much for this wonderful video which explains me it a simpler manner

[winuxworx]

Great Video!
This is the right future direction however, as a solutions architect, first impression comes into my mind is how fast it performs and how much space it requires to implement a service now application considering the amount of overhead it requires that comes with all the customization and templates it has already included. If you need a custom based app that does not exist in service now, what's the advantage of setting it up on the service now platform compared to setting it up in separate cloud independently?