How to set up your Sky Video Doorbell - Sky Protect - Sky Help

See who's at your door from anywhere. Learn how to set up your Sky Video Doorbell by following our step-by-step guide to connect the doorbell and chime to your home network with ease.

This video guides you through installing your video doorbell, from downloading the Sky Protect app to connecting and setting up the chime and doorbell. You'll learn which buttons to press to sync them, the lights to look out for, and how to name and choose a location for the chime and doorbell in the app. Finally, you’ll learn how to test the doorbell and chime and get alerts in your Sky Protect app.

Watch now and protect your home from your phone with the latest in smart doorbell technology.

[eloisadurston]

I can't get the chime to pair with the app. Any ideas please? Thank you.

[rudedog]

StarLink don’t have Ethernet. Do you have an alternative to connect with WiFi?

[chaf]

I’m having the same problem. The blue light stays on then a message on the app
Saying unable to connect to the internet. All other components paired to the app fine

[paulwiggans]

Can't pair the chime with the app

[mordewsnr]

The battery isn't lagging more than 2 days