Proof That The Customer Isn't Always Right - REACTION

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Proof That The Customer Isn't Always Right - REACTION

Hey ya'll! Today on my channel we are reacting to some entitled customers that were definitely not right. I honestly think we would have no such thing as Karen's without the "customer is always right" rule. There's definitely proof of that in this video.

#customer #entitledcustomer #karens #customervsemployee #customerfreakout #entitledpeople #reaction #charlottedobreio #react #reactionchannel #charlottedobreio #charlottedobre

Hi, I'm Charlotte Dobre. I'm an actor, reactor, singer and sometimes (not really) comedian. On this channel I do reactions, commentary and occasionally I crack a joke or two. I upload daily, usually 7 days a week, unless life gets crazy or I get lazy. Come hang out, it's a good time.

Edited By Ewa Wolniczek

End screen song:
Take It All Off (Feat. Charlotte Dobre, Sam Klass) - Defunk
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I've worked at the same retail store for 25 years. And I get customers saying "but the customer is always right? Yes" I tell some of them that "no, we actually say that our customers are number 1! And which finger you get depends on your behavior "

melissafields
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About 15 years ago I went into a Pizza Hut to eat in.

The staff were lovely.

A friend and myself asked for garlic mushrooms, “and if it’s not too much trouble, can we have extra garlic?”

The waitress asked how much extra, and “we said, as much as the chef is allowed to put in it.”

When our mushrooms were bought out, the chef and two other kitchen staff came out to look.

My friend and I looked at each other, and laughed, because we knew the chef had considered our request, and thought “challenge accepted.”

We smiled at the chef and made eye contact with him.

We commenced eating.

They were the best garlic mushrooms we had ever eaten.

We called the chef over and thanked him.

Apparently he had used 12 cloves of garlic to make our mushrooms. They had bets going in the kitchen as to whether we would be able to eat them or not.

We told him that not only did we appreciate his prank, but also loved the results.

We ended up getting a couple of beers on the house, and had a great laugh with the chef and the rest of the staff. It was a fantastic evening.

It was one time when everyone was right. 😂

TheSnowdogsShorts
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I had a customer complain because she saw a lady taking pieces of her hamburger & putting it in her purse. She was irate about it so, I told her I would take care of it. I took the other lady an extra hamburger patty for her "purse" (that happened to have an adorable, tiny, very quiet puppy in it). The complaining lady was not amused.🤷‍♀️

muschiemom
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I love how customers say " this was horrible service, im never coming back!" And then you see them next week

Cantmakeupmymindonaname
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I left a review for an auto shop. We were transporting rescue kittens out of town and one of them ran up under the glove compartment and into the air conditioner. This auto shop across the street helped us get him out safe and sound and then when I asked how much do we owe them. They said no charge. I was extremely grateful.

khefrenka
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"You should be in the kitchen cooking a meal for your husband"

Um .. you went to a restaurant. Why aren't _you_ at home with your spouse eating a home-cooked meal if that's so f*ing important to the fabric of our society?

bgbbft
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"The Customer is always right in matters of taste." - Harry Gordon Selfridge. IN MATTERS OF TASTE. People tend to drop that part. It means sell them the ugly green hat and checkered suit if that is what they want. It does not mean they are actually right. I love your videos. These people are insane.

TheDragon
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I worked at Joann fabrics a few years back. The fabric counter closes 30 minutes before the store, because theres always a lot of fabric to put away, and it helps avoid customers in the store past closing.. one night it was 5 minutes till the STORE closed, and the sliding doors were pushed closed, but not locked. A woman WITH HER 2 YOUNG KIDS, PRYED THE DOOR OPEN and immediately walked to the fabric counter as we tried to tell her it was closed and the store was also closing. She ignored us, demanded that we cut her multiple lengths of fabric, and let her kids run wild DESTROYING multiple aisles we had already cleaned prior to closing. We called the manager and they actually sided with this lady and the smug look on her face is burned into my brain. They did so much damage we had to stay an extra 45 minutes to get her checked out and everything in order. And that’s 1 of 100 stories of awful entitled customers 🙄🙄🙄 DONT EVEN GET ME STARTED ON WORKING AT DISNEY, LORD.

grekabekis
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I work at an exclusive private club. We received a scathing review from a bride about the poor service during her wedding. One of our VP's replied back that we were sorry to hear she wasn't happy with her wedding, but after she and her groom had broken into the gift shop, stolen a member's golf cart and caused thousands of dollars in damages, causing them to be escorted off property by law enforcement and permanently banned from returning, it seems that we just weren't the "right fit" for their wedding venue.

lauraelliott
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I wasn’t there that particular day, but a funny thing happened when I was a cashier at Laneco. A REALLY funny thing… My coworkers that were there that day were nice enough to relay the story:
It seems there was a man in the store wearing sweatpants shopping that day, just casually doing grocery/item shopping, minding his own business. Little did he know, the security woman was following him throughout the store. It seems she “caught him shoplifting”. What she “caught him shoplifting” was a salami. So she followed him around the store and as he was nearing the checkout area, she finally confronts him. Of course the man denies shoplifting anything, to which the security woman vehemently tells him, “Don’t you lie to me! I can see that salami right there in your pants!” The man promptly pulled out what was in his pants and told her, “Lady, this ain’t no salami!” The security woman turned beet red (she was an older woman), the man put the not a salami back in his pants and finished his shopping 😂

KitsuyuutsuR
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I used to work in retail and one of the services we offered was sending faxes (yep, those things are still required in some quarters) One day this lady came in with about 20 documents stressing for me to send them cause it was urgent. I fed them all through the fax machine then asked her for the number. She blew up at me karen style claiming that you don"t need a number to send a fax... I guess she thought the machine would just magically know who to send it to. I tried explaining it to her but she kept yelling calling me unprofessional, she couldn't even tell me what company it was for so I couldn't look up the number. I spent 10 minutes looking through all her documents for the number, all the time she was screaming that it was urgent I send the documents, didn't find it so I tried explaining that a fax machine works like a phone, it needs a recipient number. She wasn't having it and stormed out insulting me. 30 minutes later she came back looking very humbled with a post-it note in her hand with a fax number on it. She was very quiet and didn't make eye contact as I re-fed all her documents through the machine with a big smile on my face. I charged her extra for that one

PayannasFantasyWorld
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Once had a customer get pissed that we didn't have a region-specific seasonal coffee available out of season... after I explained harvests and climate, to no avail, I suggested he could file a complaint with Mother Earth.

jayare
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I worked retail and was a hairstylist for over 12+ and you are correct that the customers are not always riight!!! Thanks for your amazing videos. I found you a couple weeks ago and it doesn’t feel like a day unless I start and end my day with your videos! Thank you so much for the entertainment 🥰🥰🥰

JacquelynSteen
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The stupidest thing for which a Karen has ever yelled at me...
I was working as a cashier in a supermarket. It was a really busy day as it was nearing the weekend so all checkout lanes were long. I had a customer with TWO CARTS FULL of groceries as he's buying stock for a community center in his neighbourhood, which he does two.three times a year. This was the biggest purchase I had ever seen before or since. He had so many items the grocery bagger couldn't keep up with my fast scanning, as I was trying to clear as many items as fast as possible - no one loves to be at a slow checkout lane. So I stopped every once in a while whenever the section got too full and helped him to bag the groceries, when I had some room I kept scanning items and passing it over to the bagger. It started going much faster.
That's when I got yelled at by a Karen for not doing my job as a cashier. Apparently, she had a problem with me helping him bag the groceries in order to make things move faster. Yes, this would have been a perfect time for some malicious compliance - it would have taken AT LEAST another half an hour if I hadn't intervened. But it was my only 3rd day on the job so I didn't even think of that and I didn't know about Reddit then. Oh, and did I mention he wanted it all in a delivery? (hahaha, that always takes extra time). The full story is Reddit-worthy, if I do say so myself, as it ended up with mall security and police both being called. By the time she was removed I was still helping the same customer. He was very nice and thanked me profusely for all my assistance, and said I was the most helpful cashier he'd ever encountered. :)

yasminni
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I can remember a waiter asking my oldest daughter, who was 3 at the time, how her spaghetti was. She replied that it was crying and the waiter had a hard time not to laugh at her. We gave him a nice tip.

francessmith
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When I was a chef on top of having to take into account bizarre orders and obscure food restrictions on a daily basis, my bosses (the owners of the restaurant) kept nagging me with Google reviews, they read every single one of them and expected me to deal with each of them individually (even when they were utterly ludicrous). Honestly I'm not surprised no one wants to work in the food industry anymore...

lise
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Super relatable and hilarious. I work at a local sandwich shop and a few years back, before plague times, we had an upset costumer. He was an older gentleman with his adult son, I helped them out the best i could, made their food to order and everything before checkout was pleasant, when we finally got to the register the bill came out to be around $25-$30, He handed me a coupon and a few dollars saying it was a tip, I said ok and punch in the coupon and it dropped the price of his order to around $20, and a told him the new total. He became confused, I told him politely that he only handed me a coupon and a few dollars as tip. I also told him that the coupon is only a discount of his total and said he needed to pay the remainder of the money, he said he wanted the tip back and he proceeded to ask for the manager. So, I did, I told my boss the situation and he tried to explain it to the costumer that the coupon isn't going to pay for their meals completely, the same way I explained it. Then the costumer started yelling, calling me a thief and wanting free food. The old man backtracked when my boss told him about the security camera and audio that he can look up, finished paying up and promptly left the store. I will always have mad respect for my boss and coworkers who stand up and correct thing if anything goes wrong professionally.

cottagevampire
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As a Christian woman I would like to note nowhere in the Bible does it say the words a women should stay only in the home, merely that they should be good and respectful wives.
The Bible actually has examples of model women who had jobs or did manly things, there were female prophets, Queens, craftswoman, proverbs even praises "the industrious woman"
So please please don't take crap like that "tip" as fact. Just sayin.
Have a nice day 😊

glitzarprincess
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I worked at a women's clothing and intimates store for 5 years. I have so many stories, but this is the one will always stand out to me. It was the middle of summer and I was wearing a tank top and a light sweater. it wasn't low cut or form fitting. A lady came in. She looked me up and down and frankly said, "I want some camisoles like what you have on, but I dont want to look like a So there was that....

sarahs
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I remember once I told a customer who is being rude, “The customer may be always right but they can also be quiet!”

robmiller