No Image / Black Screen on Xbox One | Reset the Video Resolution

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If your Xbox One all of a sudden does not show any picture/just a black screen it might be due to something gone wrong with the output resolution. Resulting in that your screen or TV cannot display the image from the Xbox and instead showing a message saying "check cable connection", "no input" etc.

By resetting the output video resolution of your Xbox One you lower the resolution to 640x480 pixels. Something most TV:s and screens can handle without any issue. From there it is then possible to try different resolutions from the Settings like normal.

This works on all of the Xbox One Consoles, that is:

Xbox One (The original)
Xbox One S
Xbox One S All-Digital Edition
Xbox One X

Please share any questions in the comments below. Thank you for watching!

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Thank you for including the digital one S trouble shoot menu buttons. I couldn't find that info anywhere due to the lack of a disc tray.

rocksteady
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man after 5 hours of trying to fix it for my friend it finally worked, surprised it worked in 2024 but thank you man so much

jvnir_
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Thank you so much I was trying to change the frames to 120 HZ and then it just went to black thank you!

julian__
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I am Genuinely shocked that this worked, Thank you for being so straightforward and clear!

merrikjasko
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I can't believe how after 1 year this still works I can't thank you enough I had so much stress I thought I had broken it but I stumbled across your video and it just relieved me so hard thanks a lot.

Xxz_Dominator
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watching this video in 2023 and it still works! Thank you man you really are a life savior! You don’t know how much videos and stress I had to go through to make it go back to normal! Thank you so much man keep up the good and hard work!

JoeMama-yukg
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Thank you it helped a lot I was getting nervous I thought I wouldn't be able to solve your video it really helped a lot

fasty
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Thank you so much i thought i lost everything but thanks to you everything came back keep up the hard work!

Plane.Clips
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So apparently not all of it will work that easy cause you need to go and find "Video fidelity & scan" then select Display's overrides then press "HDMI" then when your all set go back to the resolution and the other resolution will successfully appears.♡

vanitas_
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Thank so much! I havent been able to use my xbox in months. I watched so many videos and got closer to a heart attack the more i watched casue none of them worked. This was because my xbox was stuck at 640x480 and whenever i changed to a higher resolution, it just came back to 480p. Luckily, i have another TV that dosent have any problems with the xbox. My friend came over and tried fix the problem with my xbox resolution problem and whenever he changed the resolution, the screen turned black and we tried everything ourselfs to get it back, but it didnt work. Thanks❤

Pikachu_mapping
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Thank you for taking the time to help ppl like me with this problem man, i been trying to play in my room for a while instead of the living room, god bless

BandmanDereck
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I have been trying to fix this for 30 minutes the the video helped so much

ironic_rags
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Thank you so much I was just trying to play xbox and then this happened 🙏🙏

prodsarik
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I tried this, but for whatever reason, it never starts up in low res mode. I never heard the first or second startup noises. Only the noise that plays when you press eject but there is no disk inside

realvkurp
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Thank you this really helped me with my new monitor and xbxox series x

Hawaii_Baja
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Thank you so much. I haven’t been able to play on my Xbox for a month because of this. Big thanks bro 😊😊

DurstyMcThristy
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Thx so much, spent a ridiculous amount of time trying solve it myself. Great video

sixtengranlund
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This did work well however i had to change my HDMI input
FROM 3 TO 1 ON THE TV. Hope this help others as well

TeddyBear-hxqu
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I don’t normally leave comments, but this worked perfectly. My xbox would turn on, but it wouldn’t show a picture. I haven’t touched it in months but I saw this video and tried it out and it worked. Great video thank you so much.

npwmsbl
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Thank you so much. You are the only person to help me out with this problem. I tried every other YouTube video and it didn’t work. Thank you so much they keep up the great videos.

princebryant