Supervisory Development: Managing Conflict in Action Webinar

0:06 Welcome
02:54 Benefits of Conflict | 07:03 Sources of Conflict
08:31 Conflict Management Skills
10:49 Role Plays
11:24 Role Play 1 (Take One)
-13:47 Role Play 1 - Conflict Management Perspective
-21:48 Poll 1 Debrief
-22:51 Role Play 1 (Take Two)
26:28 Role Play 2 (Take One)
-30:17 Role Play 2 - Conflict Management Perspective
-38:31 Poll 2 Debrief
- 39:34 Role Play 2 (Take Two)
43:46 Final Scenario
-45:31 Poll 3 Debrief
-47:36 Final Scenario Summary
49:47 Announcements and Q&A