Supervisory Development Course: Building Resilient Teams and Departments

0:05 - Welcome and Introductions
2:09 - Challenge of Collaboration
3:04 - Stress in the Workplace
7:36 - Chat Responses
10:58 - What you can do as a Supervisor
12:03 - Common Workplace Stressors
15:33 - Lingering Stress Effects
18:53 - Building Resilience
21:26 - Differences in Resilience
22:54 - Too Much Resilience?
24:35 - Steps in Building Resilience (Step One)
-28:42 - Scenario 1
31:19 - Coping with Work Stress
-35:17 - Establishing Psychological Safety
-37:38 - Reframing the Problem
-38:58 - Manage Impact
40:21 - Final Scenario
-43:29 - Poll Debrief 1
-45:50 - Poll Debrief 2
48:47 - Action Sheet and Resources
52:23 - Q&A