Improve customer service with generative AI

Generative AI can transform chatbots to full-on customer service assistants that can help troubleshoot problems and schedule follow-up appointments. To do this, generative AI augments the standard Dialogflow conversational experience with the ability to perform detailed semantic search and generate actionable responses. With Gen App Builder, you can build next level customer service experience for your customers easily, with out-of-the-box configurations and integration capabilities.

[lakshmaji.]

I’ve set data store GCS with pdf files in it. It is not prompting customer with sub sequent questions to provide fine grained answers.

[HardKore]

Ai replaced 3900 jobs one was customer service!