How to use Automation Co-Pilot, Genesys, and Generative AI to improve customer service.

Discover the power of Automation Co-Pilot integrated into Genesys, and powered by generative AI to create a seamless customer and agent experience from the moment a call begins with the IVR system. Learn how Generative AI identifies customer intent, advises next steps, and ensures call center agents follow best practices. Improve customer satisfaction and agent success, with this solution for the future of customer support.

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