Sexual harassment, bullying, disrespect.... The Payoff.

When employees experience discrimination, harassment or bullying in the workplace, it can lead to anxiety, depression, sleep disturbances and other health problems. Furthermore, it can also cause employees to lose confidence in their abilities and self-esteem, which affects their performance and engagement.

Aside from the individual impact, poor treatment in the workplace can also lead to a problematic work climate and high levels of employee turnover. Employees who have experienced workplace abuse often become internally disengaged and may feel compelled to leave the company.

But how big is the problem? How often do psychological and physical assaults take place in the workplace? A gigantic new meta-analysis (Dhanani et al., 2021) provides hard numbers, and the researchers even calculate the financial cost to our society....

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Studies (small sample only):

Cortina, L. M., Rabelo, V. C., & Holland, K. J. (2018). Beyond blaming the victim: Toward a more progressive understanding of workplace mistreatment. Industrial and Organizational Psychology, 11(1), 81-100.

Dhanani, L. Y., LaPalme, M. L., & Joseph, D. L. (2021). How prevalent is workplace mistreatment? A meta‐analytic investigation. Journal of Organizational Behavior, 42(8), 1082-1098.

Han, S., Harold, C. M., Oh, I. S., Kim, J. K., & Agolli, A. (2022). A meta‐analysis integrating 20 years of workplace incivility research: Antecedents, consequences, and boundary conditions. Journal of Organizational Behavior, 43(3), 497-523.

McCord, M. A., Joseph, D. L., Dhanani, L. Y., & Beus, J. M. (2018). A meta-analysis of sex and race differences in perceived workplace mistreatment. Journal of applied psychology, 103(2), 137.

Vranjes, I., & Lyubykh, Z. (2021). Workplace mistreatment: A review and agenda for research. Oxford Research Encyclopedia of Business and Management.

Yao, J., Lim, S., Guo, C. Y., Ou, A. Y., & Ng, J. W. X. (2022). Experienced incivility in the workplace: A meta-analytical review of its construct validity and nomological network. Journal of Applied Psychology, 107(2), 193.

Zhou, Y., Mistry, T. G., Kim, W. G., & Cobanoglu, C. (2021). Workplace mistreatment in the hospitality and tourism industry: a systematic literature review and future research suggestions. Journal of Hospitality and Tourism Management, 49, 309-320.
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✒️ Autor: Diplom-Psychologe Eskil Burck

📖 Buch: Angst - Was hilft wirklich gegen Angst und Panikattacken?

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📖 Die Macht der Situation - Das Buch:

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🎧 Audio-Podcast: Angst – Was hilft wirklich?

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#workplace mistreatment #psychology #work

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