How To Handle Clients with BAD TASTE in 1 minute!!

What to do when your client doesn't like your vision? Are you having a hard time dealing with clients who have bad taste? Check out this quick video where Chris talks about what to do when you and your client don't have the same perspective.

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Credits:
Executive Producer– Chris Do
Host– Chris Do
Director– Aaron Szekely
Cinematography– Aaron Szekely
Editor– Aaron Szekely, Mark Contreras, Jon Pham, Stewart Schuster
Show Open– Roy Kang
Social Media Manager – Cheryl Stevens
Annotations– Isaiah Nwukor

Typefaces: Futura, Din

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*By making a purchase through any of our affiliate links, we receive a very small commission at no extra cost to you. This helps us on our mission to provide quality education to you. Thank you.

[stewforrest]

The title of this should be "How to know you're NOT a graphic designer", that his advice here. I can put myself in my clients shoes and think "Hey, if I'm paying all this money for this service I should like it." BUT I struggle with getting the client to separate personally and professionally liking it, to the point I've had a recent client say (in summation) "So this purple logo is going over really well with everyone who sees it, and in my industry it stands out and people are overall responding well to it... but my favorite color is red so change it to that and we won't discuss it further"

[Neceros]

Your level of business and design is where I will be one day. The business side is what I lack (I'm a creative programmer type), but I feel I can persuade people pretty well most of the time. I just need to get used to charging people for my time and brainpower. Thanks, guys.

[Indieblackmagic]

I’m finishing up a project with a client now who is micromanaging and has bad taste, but my take away is just to never work with them again even though they want to lol

[edmundsgn]

I agree. its about solving the problem and getting paid for it.
If you dislike what your doing, then create your own projects to release your creative thoughts without any restrictions.. its that simple..

[philiq]

The more clients you work with, the more you figure out who your ideal client is. After that you can spot the bad clients a mile away and save yourself the time and trouble of collaborating with them. I have a pretty good profile of my ideal client.

[mustaphanail]

chris just explain the difference between Fine Art and Graphic Design/Illustration.. the answer that I've been looking for.. thanks

[PanchoMartinez]

interesante, Chris resuelve esto sin responder la pregunta.

[steparko]

I imagine a lot of clients, without realising it, want a design that's good for them and not their customers. Have you ever been in a situation where you've had to explain this and how well did it go down with the client?

[anthonyomariesmith]

precisely, funny enough, i just closed a sale with a client with "not so good taste" i had to figure out how to manage the job.

[Raditram]

How do you feel about clients saying no to every single thing you do?, like literally every single creative decision. Because we had a client who hired us only as the "software operator" and their demand was that, they could sit next to us and dictate us what to do. My friend (who is also the co-founder and managing parter of the company) decided to bailed before an agreement ever happened.

Also I had an experience where client hired us to "clean up" their logo/branding (fix the legibility, the color, the usage etc), and we did provide them with the solution that were functionally, much superior to their previous designs, but they (the client) decided to keep their old design but with the new branding (old logo, new typeface, new brand guide etc). We stayed with the brief, we did all the things that they required, we solved their problem, and in the end they decided that, "you know what maybe we're not ready".

Is there a line where clients can cross the line or the "clients are king" thing still the norm these days?

[CodeKwento]

great...just saying it in the nice way...

[Gazzarro]

No sorry, no refund :) No one say sorry to me if I pick up wrong product or service. Never happen to me but if happen I prefer to not refund just they can use another service from me like banner, layout etc. Another mind blow video Chris :)

[Hennheirr]

Sounded super wise until 0:46 — you can’t afford to tell the client to go f* when you need money and barely able to buy cheap noodles

[cdlikecdrom]

I have done a job for a friend who they are opening their business. And I basically delivered some concepts plus one final design, being a Product Designer, I approved my design based on Psychology principles and surveys. The client completely changed, not joke Completely, the design, based on their father taste. They now moved forward with a crappy design that won't attract clients, but possibly confuse them and lead them away. I am so frustrated, I was supposed to do more jobs for them, but I cannot work like this. I mean, they are happy, but the design is crap

[MyPersonalUserName]

No! No refunds! that's... WTF Chris! at least a kill rate, but you never lose.

If a client has bad taste you just manage. You either come to a middle point or go out of revisions or time. I agree with the exchange of value though, great advice, but...

You are supposed to position yourself as a professional, a solution provider... so if the client is wrong you should tell him: "animated bananas are not minimalistic, that doesn't meet your goals" then pitch an alternative "but we can do some banana backgrounds".

You are the expert, so giving in at petty requests from the start might look bad and set foot for one of those projects. But if you're way in and they ask you to make the logo bigger or to move something a notch down... do so. Wrap it, collect and move on!

[neuemage]

*How To Handle Clients with Bad Taste in ONE minute