Whirlpool washer will not pass sensing cycle

Please help washer will not pass sensing cycle. Diagnostic mode says F7E6 washer motor fault. Help me. Please

[rodentcafeteria]

Help you?? I clicked on this video hoping that you could help ME!! I'm having the same issue.

[robtaylor-mmmg]

I unplugged the washer for 10 min, then plugged it back in. Then I pushed in the start button until the sensing light went out. After waiting a minute or two, I restarted the washer, and PRAISE GOD, it started working!!!!

[NateCraven]

Okay, this is one of those new automatic sensing type of washing machines. What you need to do is turn the knob left, right, right, right, left, right. This will put the machine into diagnostics mode. Then what you want to do is turn the knob to the right until only the rinse light is on, and press start. This will calibrate the machine, and it takes anywhere between 30 seconds to 5 minutes. Once you hear the lid unlock, go ahead and run a test cycle. This successfully calibrates the machine. You should calibrate your machine often, whether it be anytime you replace a part or whenever it moves, whenever it goes out of balance. And the more you know about your washing machine, the longer it will last.

[seanthompson]

Before you do anything, make sure both hot and cold supply lines are working. I went to return my new washer- stuck on sensor, and realized my cold supply line had to be replaced.

[daviderickson]

Make certain to turn on both the hot and the cold water, even if you're using the COLD temperature setting only. The machine expects & uses the hot water anyway. Our machine would stop after the SENSING part of the cycle and look like it was stuck on the WASH part without doing anything. Turning on the hot water made it run normally.

[maverickisenhour]

Just moved into this apartment. The laundry units were left behind. This is the same washer. After reading multiple suggestions to check that the water was on, I did. For whatever reason it was not on. I just cut on both and it's doing it's thing. Still filling up but it looks like it's going to work. I'll be back to let you know if it doesn't. So if you don't hear from me, check that the water is actually on lol.

[donkumpf]

My girlfriend has the same washer and same symptoms I ran the diagnostic and sensing remained lit. The washer worked when set on hot, but not cold, and realized the cold water line (at the washer) had somehow been shut off. Opening the cold water line fixed the issue in our case.

[NikoliF]

I kept watching expecting to get a sick beat from the washing machine- now it’s recommended for everyone!

[cathriven]

I have this exact one and totally regret the purchase

[Pinoyphilly]

We had a new gas dryer we got the one with regular push buttons without the fancy electronics. Our whirlpools washer was installed in 1986 and still runs beautifully but my sister had been to 3 or 4 washing machines and her last one was a Samsung which her husband dragged into the sidewalk and marked ‘“FREE”. I am not a fan if fancy electronics on machines as basic as a washer or dryer

[JRigStx]

The Old Belt Drive Washer from the 70's & 80's Best Unit Ever...

[Denise]

OMG! My husband wanted to go buy a new washer, I said lets try to fix it ourselves. I can't believe this worked. Well, honey, for once I was right!!! THANKS for saving me $$$!

[mrsmicahmoss]

Hopefully this helps but we’ve been having this same issue. It just dawned on me to try smaller loads and it seems to be working fine now. I think there was too much weight inside the washer for it to pass the “sensing” phase.

[blessedhighlyfavored]

Thanks Donnie my Kenmore washer sensor is on wash but want start washing then it clicked unlocked. I tried your method and it worked like a charm thanks a million.👏👏👏✌🙌

[lindajohnson]

Well guy's it could be the actuator, rotary sensor or water valve or a loose wire under the washer that has broken we are a repair company and have found all 4 things .

[manettemartin]

Maytag Bravos model MVWX655DW1
I had a sensing problem I thought but just got it checked tonight and my problem was my wash temperature dial. Not the dial itself but the setting. The tech told me that the newer model washer should be hooked up with both hot and cold and hot water hoses in the back of the washer if you want it to run on cold water setting. It still uses a bit of hot water not much just enough to regulate the water temperature. If it's too cold and you don't have the hot water hose hooked up it still senses for hot water and that's why it looks like it's stuck on sensing. No parts needed except the steal hose for the hot water. If you want to run strictly cold water set your temperature dial to tap water and it will work. Hope this helps. My Maytag is 7yrs old.

[billastell]

If our governments wanted to do anything about global climate change, pollution etc. they would require manufacturers to make products durable. I have a fridge made 60 years ago that is still plunking away keeping my drinks cold.

[storehouseofchristministri]

Scroll down to see the comments so glad I did! Thanks Donnie it actually worked.

[jonathasbelony]

I'm from the bahamas check your fill valve, or control board but I'm strongly suggesting you check your control board

[lewisriesbeck]

The motor is told to sample a rotation briefly before filling with water. The control is not detecting basket rotation, that information is supplied by a photo sensor, which is a part of the mode shifter, located on the side of the gearcase. It shoots a light beam through slots on a disc that is part of the drive system of the inner basket. If or when this sensor fails, which is one of the most problematic parts on this machine, the control will not realize "motor rotation" and stop operation of the machine. Also will store error code, which is not a definitive diagnosis, as the motor is typically not at fault, but the sensor, which is reporting back to the control, is the actual culprit. This photo sensor is also used in tachometer test, to see if it is working or not. Also this motor operates with a 45uf or 50uf 250vac capacitor that can also fail, although I haven't seen many of those go bad.

Most of these parts are priced at 50 to 80 dollars, so if you can repair yourself, not so bad. Life expectancy on the VMW, which is the Vertical Modular Washer, is 7 to 12 years before main bearing, IE Bushing, system fails due to leaking top seal on outer tub. Of course some of these machines don't last as long, adding to the frustration many owners have with them.

This description is for the belt driven VMW washer only, other Whirlpool washers use a direct drive system, where the stator of the motor is mounted to the bottom of the tub, no gearcase, no mode shifter, no belt, just 3 phase motor, controlled by the main control to operate this motor in very slow or very fast operation, and change direction as well.

This is a brief description on the method of operation, and many different things can cause these machines to stop working properly, so remember to use the error codes as a starting point to steer you in the right direction, to find the actual cause of the problem. Hope this helps.