5 HIDDEN Uber Driver App Features You NEED TO KNOW!

Did you know that there are a number of features that Uber has for drivers in its app? Join RSG contributor as he talks about the 5 hidden and must know features for drivers!

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About The RideShare Guy:

I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.

These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.

The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.

The RideShare Guy has interviewed top gig economy leaders such as:

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[Therideshareguy]

What other features do you use that many drivers may not know about?
Enter code RSG50 for 50% off the course (limited time deal)

[jxqolft]

I have been driving for 5+ years now and been using the stop request button for at least 4 of those years. Makes a huge impact on your acceptance rate. Every time you don't take a request you get dinged.

[bearclaws]

Another tip, dont ever accept a ride until you end your current ride, the app will always low ball you with stacked offer with lower fare and lower surge (and most often worst ride that nobody else wants), wait until you end your current ride then start accepting new rides with full upfront info reflecting actual surge in your area.

[a.s.neuman]

For legal purposes, I never change the destination address to n the driver app. I’ve had a pax change the destination 3 times during the ride, and then put in a complaint that I didn’t take the most direct route to the final stop. Uber took away 3/4 of my fair, and if I hadn’t made him make the changes on his app I wouldn’t have proof that the route was of his making. Because I made him make the changes I got my full fair.

[ReinaJohnsontransformed]

I like voice navigation. It lets the rider hear where I’m going and they can offer a faster route or hear if a mistake is made.

[ronaldgroves]

Uber and Lyft need a round trip button

[ronchambers]

I had 1 passenger recently act like she didn’t know how to update her destination address. I verified her name and she gave me my name in return. This ride was in the middle of the day in a very slow part of town. I asked to show her on my passenger app. She wasn’t interested in seeing the way to edit the address. She asked if I could change the address in the driver app so I did. BIG MISTAKE. After the ride was completed I noticed my fare for the ride disappeared. The app said I gave the wrong person a ride. I have been driving for both Rideshare companies for over 5 years now. The worst part wasn’t loosing the money but he 1 star rating I received. So I called and spoke to customer support. They informed me there was nothing they could do. My question to the customer service person. “ Why should a passenger get to rate the driver if they state they didn’t receive the ride in the first place? The really sad part is the same company tried to match me with the same passenger again the following week after they rated me a 1 star. I pulled up and laughed and drove off.

[DTownDesigns]

They need a way to decline when someone adds a stop in the middle or at the end of a ride. I ain’t waiting for someone to go grocery shopping while I wait…call another Uber when you’re done

[chinocampos]

So where i live its 33miles to the airport.
I logged in as a passenger and its $62
Without tip. As a driver that Ride pays $31. Yea uber is taking 50% of the sometimes more

[danger]

Another way to stop new requests is to tap the little coffee cup icon on the map.

[thisandthatfloridausa]

Dashers, Uber eats Drivers and Grubhub drivers should pick up orders only when it says 1 Mile = $1+ Tips, Example Order value $5, 7Miles, this is a Bad order. If the Order value is $5+ Tips, distance is 3 miles or 4 miles this is a good order. When you are driving you should consider Depreciation of the Vehicle, wear & tear of vehicle, Gas used for driving and your time spent driving the vehicle. If you are not following these rules then you are wasting your time and Money. 👍✌goodvibes🙂🙏

[jarvissamuel]

One exception for not stopping new requests is when doing airport drop offs. There is a small time window to drop off and pick up without going to the waiting lot

[craig]

Only time you should change destination for pax if you're 100% sure you have the right pax.

[writemeyers]

Solid video thank you. I'm an experienced driver and still learned about selecting destination filter mid-ride 👍🏽

[francesjohnson]

Learned all these the hard way, however the first one on how to update destination for the rider!? THANK YOU! you showed me something I've been wanting to know how to do. I didn't know we could even change this so thank you!

[grizzlyadams]

Never change it in your phone leads to ride stealing.

[TrixTheClown]

I always thank my passengers for their tips..

[zoltanfarkas]

I 100% live navigation audio on, because your phone holder draped you can still voice where you go. If turn off audio you automatically looking for your phone. Totally not safe. In Canada abaut 2 seriously deadly accident. Please don't give advice turn off audio.

[SlorideI]

Great info for us rookie drivers! Thank you.

[kevinfancher]

Great video... I was aware of them all except the early access to destination filter. Thank you.