Explaining Technical Information to Non-Technical People

The single greatest skill you can have beyond your own technical skills is communication of technical topics to non-technical people. Not only is this efficient but people will feel more involved and in the know and you'll be well liked. Don't talk down to people, it's not nice.

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[nathansavage]

I heard a joke where a C-level is talking to an engineer,
C - I want a system where people can upload and browse pictures of national parks.
E - Sure, i can have a prototype in a week
C - I want to be able to search by location
E - Sure, thats two days work
C - I want to be able to search by time of day in the photo
E - Sure thats another two days work
C - I want to search by the wildlife in the photo
E - I need two years and a team of grad students minimum

[cranknlesdesires]

Me explaining how I made the site faster: think of the site database as a book, we added a index to our book

[jojok]

I love this.
I started explaining IT topics using hotels (lobby=DMZ, front desk=API gateway, kitchen=async/batch processing, storage rooms=database instances, security=monitoring, doors=ports, suites=subnets, floors=domains, ....) years ago and find that analogy extremely useful.

[ArielSings]

The title represents the content better than any other Youtuber, it’s a video.

[angharadhafod]

This is absolutely right. But there are a lot of issues at work here.
Here's a few of them.
1. Geeks like to be geeks. They perceive it as giving them some sort of status. Which it certainly does, amongst their peers. But not with others. And it can very easily exclude people; that's a big problem for some.
2. Quite a lot of technical people only understand what they're dealing with at a certain level. Quite a few are actually incapable of thinking about a problem at a level that other people can understand.
3. For some, it's a mask. Their technical knowledge is actually fairly limited, but they know that if they use the right language nobody will question them about it.

With all that said, for those capable of hearing and acting upon this message, do it.

[homework]

Only real people know that the video was called “video”

[NegatorUK]

Manager: Why is our system breaking down.
Engineer: The guy you hired to build it was incompetent and did a bad job.
Manager: You're fired.

[avi]

As Albert Einstein once said, "If you can't explain a subject simply, you don't understand it well enough"

[reallynotbob]

I once explained the concept of VLANs and trunking to a plumber. Something like this:

Imagine, if there was a single pipe, and you could pump in multiple different kinds of fluid in said pipes, and then have a way to separate them out on the other end.

Then he actually replied something like: "would that decrease the amount of volume available per fluid than just running each separate pipe?"

I actually just said to him that it's one of the dilemmas between setting up VLAN's or running different network equipment for each network.

So, just by relating it to a client, I actually had an interesting conversation about technology to someone who isn't literate in computers but instead a different type of technology, plumbing and HVAC.

[XKMetralhaDO]

I had to talk to the customer many times to explain what was going on in the development process. I can assure to you that if you can do this part of our job correctly, the customer will be much more satisfied and you can receive more accurate feedbacks. I have received an incredible feedback from the CEO itself and a raise.

[myfriendjohn]

This is spot on. I always say you must be able to explain this to a child.

[weeb]

Will it work if your accountant named Sarah and not Rebecca?

[MrTigerstyle]

Good one this. The last point about ppl feeling talked down to is most pertinent. Esp if said people are PhDs in less technical fields.

[TheTrueLincent]

whoa cool title, are you on bitchute?

[sahil-p]

Thanks for the video, it was a good refresher for me, as I'm about to get involved with an organization that has a bunch of non-technical people working with web developers

[Unknow_zz]

You know it's a good video if the title is "video".

[fyukuh]

You deserves 10M subscribers atleast. Sometimes i think why the people like you are not famous much:(

[michaelvilain]

I was new as a sysadmin at a startup. Two weeks in, we had a problem with the Synology fileservers, which I knew nothing about. Ultimately we rebooted the faulty one and stuff was working again.

"What was the problem?" asked the team lead engineer.

"There was schpilkis in the genekicazoink." I said, not know how much to tell him.

"Ooo-kay" he replied. I don't think he'd heard Yiddish before, even fake Yiddish.

[deliciafernandes]

He seems like a great youtuber, you should upload some more videos 😂😌

[konstantinrebrov]

Best click bait title for a video that I've ever seen! :)