Train your Staff on Toast's New POS Experience

This 11 minute video covers everything you need to know when using Toast's new POS experience. Learn how to manage your orders, payments and tables with our new and improved updates to the point of sale.

[cthor]

I’ve worked in the industry for over 10 years and the last version of Toast was by far my favorite POS I’ve ever used. This new version is the ABSOLUTE WORST POS I’ve ever used!! After working a dozen shifts with new update it’s just not user friendly at all! As someone who’s worked in management, FOH, and BOH I advise every business owner to not get this updated version of Toast. TIME IS MONEY! The whole entire flow of the restaurant is now off because of how different this version is. It takes every single bartender and server at least 2-3 times as long to input orders now. Larger parties are a nightmare. You may as well park yourself at the screen for at least 5 minutes or more after inputting and reviewing your order. Before everything was so smooth. Now you’re squinting to see the screen and having to unnecessarily tap every step of the way.

[MsAnnarose]

Looking into this for the future and I’m disappointed by how not user friendly it is. I’ve been doing research on pos systems.

[lexiblack]

Putting in orders on the handheld is absolutely terrible now. The classic was so much faster and easier. The screen that shows what you’ve put in is tiny compared to how it was and now you have to constantly scroll to find the seat number first before putting in items instead of just putting in the item and picking a seat number

[ximenavera]

The new update is absolutely horrible, people wants to split the bill and it is so complicated, I lost money and time sometimes people change the order so difficult to remove or add

[curtisb]

Thia video is released directly by toast. is anyone from toast going to respond to the update accusations? I'm going to be new to toast in a week, and I really don't want to deal with version that paying customers to toast HATE. Please work on a solution and release it soon.

[moricantos]

using the handheld terminal is a nightmare, its just a never ending cycle of not knowing whats been selected/highlighted and what isnt, fighting the thing to just do basic operations...

[SloppyJoeZilla]

Is there a way to go back to old toast before the new update? Unfortunately, after a month of using the new toast update, I find it to be more time consuming, and less organized. It's was very simple before, now the update made things less organized. I find ok using on the bigger tablet, but we only have one, and it's only for the bar

[lexiblack]

The new update is absolutely horrible. So bad that we’re thinking of switching to aloha. It’s more time consuming, smaller screen and harder to read.

[victoriadelgado]

Managing Order 1:13
Managing Payments 7:32

[creativityvideos]

Mam am register on toasttab first time and toasttab gives me big order how am cancel order or complete 18 orders and withdrawl money

[moricantos]

Everyone involved with the new update should be fired. Recently my restaurant had a person from Toast in to train us and I asked if it was possible to un-split an item that was originally split (lets say the customers changed their mind about how they want to split the bill). He just looked and me sand said "why would you want to do that? Just don't make any mistakes".