What Makes Great Customer Support with Chad Evans

From developments in CAD and Siemens NX software to communicating between teams, there's a lot that goes through the Saratech Customer Support Team's day-to-day.

In this episode of The Human Side Of Engineering & Product Development, we are joined by Chad Evans, Technical Manager for the Customer Care Team at Saratech to talk about the increasing complexity of the software being used and how the team approaches customer support.

For more information on NX:
_______________________________________________________________________