ITIL 4 Guiding Principles

Today, I will be focusing on a fundamental part of ITIL 4: the ITIL 4 Guiding Principles. These principles are crucial because they serve as the foundational philosophies that inform and influence every decision within the ITIL framework. They help organizations adopt and adapt ITIL practices to fit their unique environments, ensuring a value-driven approach to IT service management.

Overview of the ITIL 4 Guiding Principles
Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep It Simple and Practical
Optimize and Automate