ITIL® Guiding Principles

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Have you wondered what the Guiding Principles in ITIL® are and how you can implement them? Join Chris as he explains the 7 Guiding Principles in ITIL® and how you can use them to produce products and services that create value.

00:00 Intro
00:17 Guiding Principles Definition
00:37 Focus on Value
00:51 Start Where you Are
01:05 Progress iteratively with feedback
01:17 Collaborate and promote visibility
01:31 Think and work holistically
01:45 Keep it simple and practical
01:56 Optimize and automate
02:15 Outro

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