Fix Unable to Open JPEG Image - Unsupported File on Android Phone

Learn how you can fix unable to open JPEG image on Android phone with error unsupported file message.

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[Floridagal_]

It says file not supported in the gallery. The image doesn't even show up in my files.

[tektech]

Thank you! It worked for me. One pic I wanted to send (share) with Message + was "not recognized media format, " maybe because the extension was capital JPG instead of jpg? I renamed the pic by adding extra letter in its name and I made lower case jpg extension. And that worked! It wouldn't let me just change extension from upper to lower case, before I changed name by adding (or removing) a letter in it. Weird stuff. But this worked perfectly well!

[ALROD]

Oh my goodness, thank you! I was looking for a solution and came across this video! It does work!

[blackkyurem]

It's not working. Mine says jpeg, and is unsupported file, I rename it to .jpg and it still doesn't work.
It says it's jpeg but says file size is 49 b now.

[-_-]

Yeah, ok, but HOW DO YOU OPEN JPEGS?

I need to open them without downloading.

[salmankureshi]

Can't renaming in my photo...in piravte folder

[lockdown]

it work👍 some of my photos became unsupported fomat and it go to lost.dir folder and i tried to rename a file name and add .jpg and it works....

[zalangueth]

I am unable to open the gallery, it either keeps crashing or you can't see the pictures

[xenjowic]

what if i already have it on jpg but it is unsopported file, i lost over 20gb in images and videos today btw because of my sd card

[helmenhjelmen]

I took a video with my phone as evidence of something bad happening to a friend of me. But i had very little space left on the phone. So when i shrunk the video down and back up again did the mp4 file get corrupt and is suddenly unsupported.

[cutegirl-ocyt]

This problem is coming in my camera when i click photo when i go to gallery and open from there its not open please tel how to fix it

[HeatherUniat-jpqg]

Hi the file I'm referring to has an extension of jpg but somewhere along the way my Android or Samsung or whatever system is not recognizing a JPG extension

[GraciiDuh]

rename doesn't come up as an option sos

[wcthrill]

Perfect, thnks! My file didnt even file the file extension. Why does it do that?

[madelinehall]

Mine are .jpg photos I took with the phone. I get error, can't open this file.

[sairah]

I uploaded a jpg file to Google drive by clicking the "share" button. Its uploaded, I located the file in my Google drive and it had worked

[razalkt]

My images are already in jpg what is the solution for this please give me a solution i am in big trouble 😢

[mkanwar]

it happened to my photos on SD Card. What i did was I, from the file manager, I select to 'unmount' the SD Card, and 'mount' it back. Phew!!!

[lemetamax]

Doesn't work. It is still unsupported

[UniQue]

What if you don't know WHICH file is giving this error? How do you find the file that's causing this error?