How to setup your ARRIS SURFboard Wi-Fi Cable Modem

This video will show you how to quickly and easily setup your new ARRIS SURFboard Cable Modem & Wi-Fi Router. The steps outlined in this video will work for the following models: SBG7600AC2 SBG10, SBG6950AC2 and SBG7400AC2

[johndaugherty]

The box does NOT include a cable or any instructions. Only a quick start guide. Why didn't you tell us how to update the firmware? This is video is more sales pitch than instructional.

[bumble]

There is no mention of setting up your password or router name???

[TKESB_AZ]

Just set up this model. Have trouble connecting to Ring Doorbell! Suggestions?

[Real-Agent-Meta]

That's all well and good, but how do I get my connection to the internet to light up and my usds light to stop flashing

[undeadred]

Mine has stopped working and I tried unplugging it and back in the 3 lights do not turn on what do I do

[O-Aztec]

I have mine set up to the TV, but it doesn't connect to other devices simultaneously?

[evelynwhite]

One does NOT need home internet prior to receiving or getting internet service. When it ask for website, enter the company name you will be paying monthly. For example: Home Internet Company. Just enter that name. Nothing on the label so you need to enter. This was true and what worked for me. Good luck! It’s just a poorly written setup manual. And, there is no human in the chat or when dialing for assistance.

[gonzalez]

It doesn't direct me to service provider on the browser

[bumble]

the box does NOT include a cable or instructions!!! I regret buying this router already.

[PowerEevee]

I don’t know if you can answer this question, but I was wondering where we can find the IP address of the wifi?

[sheilaanderson]

Do I NEED to hook up Ethernet? In have no ports on my ipad

[anonprada]

It does not direct me to the service provider. I had to reset the device because my login credentials aren’t working on the app anymore. How do I set this up?

[hotwireman]

if it's wifi, why would you need an ethernet cable?

[ethanthereenactorguy]

Mine just has the first light after power flash green until I unplug it...

[mouses_HK]

so I need a coax cable. No matter what? So I just bought my new router for no reason...I tried connecting it to my computer but I guess a coax cable is the only one. And my house doesn't even have one in my room.

[Inyourdreamzalways]

How do I find my username & password if I forgot it?

[anthonydiaz]

mine doesn't even turn on anymore.
it only worked for 1 day.

[Carlos_Menor]

do i need to have an internet privider already before buying this device?
Or this device provides pre paid internet?

[Werdnar]

My ARRIS modem does not have a WPS button. Where is the info on that?? Not Here!!

[normanjefferson]

I'll like to get hark up my arris wifi network hark up