911 Mocks Kidnapped Mom Freezing To Death | The Case of Teri Jendusa-Nicolai

“I can't die – I have to save my girls”

At 11:05 AM, on the 31st of January 2004, a 911 operator answers the phone to a woman breathing heavily, but not saying anything. Another call comes through, and this time an address is given, but when the police arrive at the scene, they only find an empty handgun case, sweatpants, and a large red stain on the carpet. With time running out, and just a few clues, the police need to catch who did this, and find Teri Jendusa-Nicolai and her 2 daughters before it’s too late.

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[mynameismarlys]

I'm a former 911 operator. All the way back in the 90s we were trained to treat every call as though it were a real emergency. This call was handled with rank incompetence and there is no excuse for it. In my workplace, this operator would have been fired with cause and I hope that's what happened here.

[pencilsniper]

The fact that she was more worried about not traumatizing her kids just goes to show how much of a great mother she is. I'm glad she made it out and the girls were okay.

[perfectchaos]

The fact he can demand to see his kids after he nearly killed their mother is absolutely disgusting, like what the hell!!

[LilianaGarcia-veob]

"Then how are you holding the phone?"
Goodness of mercy what an evil thing to say to someone in distress.

[Katarina-dsmj]

Listening to that 911 operator’s sarcasm and rudeness must have been like salt in the wounds for Terry who was clinging to life. Inexcusable behavior.

[g.r.bilyeu]

That 911 operator belongs behind bars.

[whoopsydaisy]

Now I cant help wondering how many people have died because a 911 operator felt like taking their personal issues out on a desperate caller this way. She should have been charged as an accessory to the crime.

[Psoewish]

Teri is an actual badass. Not only did she survive all that she went through, but she then turned that experience into a strength to advocate for better laws? What an incredible person.

[sandhanitizer]

The fact that the defense tried blaming Terry for the miscarriage is mind boggling. I don't know how some defense lawyers live with themselves.

[a.walters]

To survive 27 hours, pregnant, while freezing with a deadly head wound. This is an absolute miracle. A mother’s love is the strongest thing in the world ❤

[MatchieMun]

At this point, I've heard so many 911 calls where the operator is absolutely terrible that I believe that there needs to be regulations and laws with those operators.

[YaYaPaBla]

Shame on the judge allowing that demon any custody of the babies.

[CHrrysrequim]

Imagine you are in a moment of desperation and from a VERY lucky chance you manage to call 911 and then you realize that the operator thinks this is all a prank.

[ash_tray]

I genuinely hope that awful 911 operator was _at least_ fired. It is a taxing job mentally, and they work very hard. I’m sure prank calls are annoying. But IMO nothing about that call seemed fake.

[Rosenyc]

“ do you wanna talk to me or do u wanna deep breath “ that was so disgusting and unprofessional to say

[wolverinebear]

Imagine the fear knowing the people you call for help are teasing an making fun of you while you are frightened for your life already, youd think nobody is coming to help, total failure.

[astralnewton]

"He tried taking my life away, and he just took his own life away from himself." Couldn't have been put more perfectly.

[hatesurvivor]

*How dare this 911 operator mock her then defense blaming her for the miscarriage… absolutely outrageous*

[vkkl]

It's really puzzling why the judge granted her husband joint custody when it was already proven that he had a series of domestic violence

[tartlynerdy]

This one of my nightmares. Imagine your life being in danger and the 911 phone call to save yourself is answered by a jerk. The judge that granted her abusive ex access to the kids needs to be investigated. That should have never happened.