Sony WH-1000XM5 XM5 Headphones Factory Hard Reset | Tutorial

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In this video, our technician shows how to factory reset the Sony WH-1000XM5 headphones. Follow the video for step-by-step instructions.

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[melquiadesvillordon]

Thank you so much! i was worried that the bluetooth was already broken. I was not able to connect to my laptop until i did this! thanks thanks!

[tengzturiagaiii]

Hi, quick question. If i lost my wh-1000xm5, is there a gps whereni can locate it it?

[animatt]

One of the things that happened with my headphones was this strange thing in the right speaker.
It felt like my inner ear was itching, so I thought I had too much earwax or something in my ear. Turns out the speaker on my headphones was freaking out at a low frequency and I only noticed the itching when I put my headphones on. Eventually while idle I started hearing the frequency a bit. I looked up this video cause I figured that if there was an issue with my headphones I could just reset them.
Guess it worked, hopefully it's not a temporary fix.

[gregorykeppel]

The Sony website says to plug it in first.

[Damfinsaowefinawe]

I bought a pair second hand, would doing this prevent the guy i bought them from tracking me