Building a Customer Experience that Sells in the Transportation Industry

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Get ready for an insightful conversation with Jeff Davis and Andrew Gulovsen, a seasoned professional in the transportation industry with over 25 years of experience. In this episode, they delve into the challenges facing the trucking logistics industry and how digital transformation is revolutionizing the sector.

Andrew shares his expertise in aligning sales and marketing to enhance the customer experience and drive revenue growth. He also provides valuable insights into creating goals and metrics that are interdependent and getting sales leaders to shift their focus from quantity to quality.

Discover how digital acceleration is providing us with access to regional diversity and how this presents an opportunity to gain multiple points of view. Learn about the importance of breaking free from inertia and embracing change to stay ahead of the competition in today's fast-paced business environment.

If you're looking to stay up-to-date with the latest trends in the transportation industry and want to learn how to provide a heightened customer experience to meet the demands of the modern buyer, then you won't want to miss this episode!

About the Guest:

Andrew Gulovsen is a collaborative leader passionate about supporting the growth and development of his colleagues through open communication, feedback, and empowerment. With an unwavering focus on goals and the necessary actions to achieve them, Andrew thrives in the face of new challenges and opportunities. He understands the importance of finding one's voice and continuously strengthening it to rise above the noise. Andrew is a licensed Customs Broker since 2007 and a Certified Transportation Broker since 2012, demonstrating his expertise in the logistics and transportation industry.

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Connect with Jeff Davis

Connect with Andrew Gulovsen
Mobile - (618) 302-7790
Instagram/Facebook - @drewgulov
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