Ubiquiti Insider: Network 8.1 | Protect 3.0 | Professional Phone Support [April 2024]

Welcome to Ubiquiti Insider, where we share insights into the latest Ubiquiti R&D advancements.

[00:12] Network 8.1 introduces a suite of features designed to enhance management of large-scale networks.

The new Network Viewer consolidates WiFi, virtual networks, internet, VPNs, and more in a single interface for a comprehensive overview of your entire network.

We're excited to add dynamic routing protocol support to UniFi. OSPF is now available with BGP following soon.

NAT Pooling allows you to NAT traffic across a pool of public IP addresses specific to a virtual network. With it, you can significantly scale up the number of simultaneous external connections to your network.

We’ve also added two new switch isolation settings: L3 Network Isolation blocks all traffic between devices on different virtual networks, while Device Isolation blocks all traffic between devices on the same virtual network.

Finally, Network 8.1 allows for a vertical topology view, optimizing the experience on wide-screen displays.

[01:12] The latest Protect releases mark a significant step forward in UniFi's detection and AI capabilities.

Protect 3.0 introduces facial recognition on AI series cameras to elevate security at your site. In the new Recognition section of Protect, you can now identify and label faces, tagging persons of interest for enhanced monitoring. This feature includes a history of all detections per face, and you can set up push notifications for instant alerts when persons of interest are detected. And you can rest assured knowing that all AI recognition data remains local and private on your NVR.

AI series cameras have also been upgraded to classify vehicle types and colors, and we’ve expanded detection capabilities on G4, G5, and AI series cameras to include animals and new audio types.

We've added two new features to enhance security workflows. You can now directly archive footage to third-party cloud storage from within Protect, providing a convenient solution for backing up crucial recordings. Additionally, we've created a Live View Only role, ideal for admins who only need access to camera feeds.

[02:21] Professional phone support is now officially available in the United States and Canada as an upgraded support tier, with up to 24/5 coverage. Enjoy peace of mind knowing that the collective expertise of our dedicated team of expert UniFi Network Engineers is your resource, when you need it. We’re growing our team with plans to expand this service to 24/7 global coverage.

We remain committed to continuous improvement of our free live chat and email support: Investing in support is one of our top focus areas to ensure high availability and fast resolutions for all customers, regardless of their support plan.

[03:00] In the Site Manager, we've added a convenient theme toggle so you can seamlessly switch between Light and Dark mode across your entire UniFi experience.

[03:10] The new Ubiquiti Portal mobile app is your all-in-one mobile solution for all things Ubiquiti. Chat with our expert-trained UniFi GPT for tailored product advice, use augmented reality to evaluate security camera placement, and find the perfect UniFi Console for your deployment with our Capacity Calculator.

And there’s more – you can also experience the Community with a native mobile design, deep dive into Tech Specs, and manage your account directly within the app.

[03:38] We're excited to announce four new additions to our UniFi Ultra product line, each designed to deliver innovative IT at exceptional value.

[04:30] G5 Dome Ultra

[07:03] UISP Switch 1.7 introduces a local web interface for streamlined management when directly connected to the network. We’re also bringing this local web interface to UISP Routers. Currently, you can preview this feature on UISP Router 5.0, available in Early Access.

[07:18] Finally, we've expanded the UISP Design Center with a free fiber design tool. This addition aids in designing fiber networks by mapping OLTs, fiber paths, splitters, and ONUs, and automatically calculates signal levels for effortless deployment planning.

Make sure to subscribe to our YouTube channel for more Ubiquiti Insider updates.

[MactelecomNetworks]

Love the insider videos. Cant wait to see new gear and updates to software :)

[ShaneLogan]

So many great new features 🎉 But a couple of small suggestions.

1) We are STILL waiting for a de-warped view on Viewports to be available. The AI360 has been out for sooo long and this still isn't a thing

Also confused as to why the AI360 isn't eligible for any of the advanced AI features, face recognition etc. Probably should have been called the 360 cam if you have no intention of enabling AI features for it.

2) Still waiting on Unifi Talk in Australia. Just unlock it and enable for all regions. Doesn't have to be officially supported but at least let us use our own SIP trunks

3) Latest version of protect doesn't allow you to assign a Liew view grid to a user like it used to.

[finn_h]

Hi Ubiquiti, can you please add a feature to the dream machen se to turn off the RJ45 port leds. Im a nerd and need to have it in the same room as is sleep in, and the leds are very bright at night. You already have the feature to turn of the screen durring night times, why not add it to the RJ45 port leds too, if its possible. Thanks for your great Products.

[lmaced]

Keep these videos coming!! We all love this. Waiting for the NAS that's coming!!

[MarkBerberoglu]

Love this! Kudo's to the marketing team for top tier production.

But also, can you guys fix the Site Manager? Latest update has Protect operating through the WAN and no longer doing direct connect from PC's (mobile clients still work as expected).

[outpostprime]

😮 I need that outdoor enclosure yesterday!

[zapman]

any chance to get a laser aiming mount or device for the PtP radios like UBB so we can aim them without needing 2-4 people?

[ikasgc]

Cool, especially good that they finally added the ViewOnly feature. But it's still not enough. It was good to be able to select ViewOnly for specific users, but also specific cameras. So that a given user could only see the Live Stream on a certain camera, and the live+history on another.
Also, I find it quite unpleasant that the G5 cameras (DOME and Turret ultra) don't have AI features, i.e. face recognition and others. There are spaces or situations where the AI series cameras are not suitable at all, but the AI features are needed.

[teddymutterperl]

WE NEED APPLE HOME KIT SUPPORT FOR PROTECT PLEASE!

[YaGr-ipub]

I really need that Outdoor case for the switch ultra... hopefully the release is near!

[hpharold]

Hello what's the proper replacement for Edge Router Lite with two separate collision domain ports? One WAN and Two LAN

[austin_does_stuff]

Nice reference to The Office mixed in there 😆

[ApexOneTech]

Awesome guys. Looking forward to what else you’ll drop this year.

[SimoAtlas]

OSPF and BGP sheesh now we're competing I hope you do your magic and flip the game

[GoetzeDentalDerek]

I would love to see a phone desktop app with caller ID API to link into CRM software. (auto customer pull up on CRM.)

[korduran]

Very cool. Can us Aussies get some love with an AU store please? Need me an LTE backup and phones (and power distribution would be handy too)

[rolltidehero]

Please create an option to disable the "screensaver" on the UDM Pro SE mini-LED screen. I like to see the current network traffic at all times. I even set it to only show the screensaver from 10:00pm to 10:01pm, but that setting doesn't work or I am misunderstanding it.

[cdoublejj]

why did you wait so long to drop the uxg max!? now i have to send orders back. seriously.

[Grente]

Looking forward to the new ultra switch. Having the POE in on the back is a really nice move.

I do wish you’d get some more products in with a higher trunk line rate though. Not having 10gig SFP+ on a 24” rack switch is such a missed opportunity.

[aaronhilbert]

@ubiquiti where is the switch ultra outdoor enclosure?