An Introverts Guide to Socializing and Making Customer Connections at Starbucks

Hi everyone! Welcome (back), grab a latte and let's chat ☕️

Today we're going to be focusing on how to make customer connections and properly socialize with customers at Starbucks! We're going to simplify it for all my introverts out there - for alllll my people that fear the socializing aspect of the job. Fear not my green beans! We'll break it down, explain it, ease your anxiety, and leave you with a list of go-to's when it comes to chatting up customers at Starbucks.

By the end of this video, you'll not only *understand* customer connections, but you'll also have the *confidence* to make them. I believe in you! ❤️

Cheers.

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#starbucks #barista #starbuckscoffee #baristalife #latteart #customer #connections #youtuberslife

[HannahPittman-rr]

I’ve gotta say, I’ve been watching your videos for two days now, as SOON as I got the call from the hiring manager, you’re the reason I got hired but I just wanted to say how hilarious you are, and I love the way you articulate your words.

[zorrder]

You have a very good way of words, I recently got hired at starbucks, I start in a few days, and the way you teach things is so descriptive and memorable. I've actually got a learning disability, and this has been very helpful.

[heathersdiaryy]

I HAD MY ONBOARDING TODAY SO THANK U FOR THIS

[RunaMolo]

Ok so, I'm actually an introvert trying to get a barista job at Starbucks. An infj-t specifically, and I was hoping that wouldn't be an issue haha. But I could've sworn by watching some of your videos that you were an extravert until you said otherwise. That right there is one of my goals lol. Thank you for making these videos for us👍🏻

[jvliawo]

Thanks for this. That last point you made is exactly why I’m trying to get a job at Starbucks. For a few hours each afternoon, I’d rather be anywhere but home. You made me think about it and you’re totally right. In that same way, there will be people like me who don’t want to be at home. Thanks for that!

[The-one-and-only-Fruitcake]

I got the job offer during the interview and I was PANICKING over this so thank you

[jaredbrulla]

I am also a fellow introvert and also star b green bean. Customer connection has always been difficult but seriously you are 100% right. ITS JUST COFFEE! Your advice and tips have been a huge help <3 I had a pistachio flat white this morning.

[glowfishin]

Awesome video! Thank you for posting Stefania
As a fellow introvert, I agree with all these great tips and also would add that doing this is a SKILL that CAN BE LEARNED! It's super scary at first but it gets a lot easier with practice. You'll find yourself creating "scripts" that work for you.

It helps to focus on only one guest at a time.

Give yourself the time you need to recharge your people batteries. Maybe move to ovens or wash dishes if you can until you get more "people points" for the day.

[heatherburke-townsend]

Love this video Stefania❣️😊 I am unwinding frm writing a 1000 word paper w 5 sources for school! I close at my Starbucks today.. I start at 4:30. I’m going to sleep soon… Lol! I’m about to put this device down, this vid popped up on top of my YouTube feed! I just love Stefania, so I had to check it out! I’m new-ish 2 the channel! Peace & blessings😊💕

[zoraarnold]

Needed to hear this today, this was impeccable timing. Thank you for posting!

[alondradelamora]

You explained it perfectly! However though, giving a customer a compliment makes it sound like I’m fishing for a good tip, or at least when I say it 🤷‍♀️

[mickeywilder]

This is the reframe I needed today. <3

[matthewhughes]

Thank you so much for this video. I do take things to heart. That I have to work. What is going to help is pep hole when taking to customers. Thank you

[MakaylaIson]

i could’ve needed this before i got fired, well dang💀

[daffadilflower]

where was this video when i had my starbucks interview last week 😭

[onecraftygal]

I'm having keto coffe as I watch this. Kerri gold butter, heavy cream, mct oil and singing nettle leaf for allergies. Yes I add all that to my coffee lol. It's rich and creamy.

[loganhamilton]

I drank a dark roast French pressed with a splash of heavy cream

[slowpoke]

Don’t know what’s Starbucks’ weird obsession with Customer Connection. It honestly feels like they’re trying to compensate for their terrible service and beverage quality. Nothing wrong with being friendly with customers, but Starbucks is taking it to a whole new and unnecessary level.

Eventually customers will get fed up with the poor drink quality and service and just go somewhere else. Politeness can only take you so far.

[anneliesevoelker]

Customer connection is going to be different based on location.