Microsoft 365 User Accounts & Licensing. How it REALLY Works!

In this session, it’s back to basics where we look at how to create and administer user accounts in Microsoft 365. This includes not only looking at the user lifecycle, but also ensuring that the correct licence has been applied. So, if you’re new to Microsoft 365, or you just want to fine tune your admin skills, then this is a session that you’ll not want to miss.

Timecodes

00:00 Introductions
01:48 Demo - Creating & Licensing Users
08:23 A Word about PowerShell
11:03 Exploring User Properties
17:15 Exploring the Microsoft Entra Admin Centre
18:53 Licensing Tips
20:40 Account Deletion & Restoration
21:56 Granting Admin Roles to Users
24:27 Session Conclusions

[aceymac]

As always, excellent presentation. I'd love to see the various ways to handle separation, deleting vs creating a shared mailbox vs archiving tools vs merely blocking a separated user's account. I'm never quite sure the best path. Thanks Andy!

[markl]

Thank you so much for that licensing clarification! I only wish someone had made a video like this the first time I needed to administer a Microsoft 365 tenant, because I asked that very question - "Do I need to assign a license to the administrator account?" - and I couldn't find anyone or any resource online that would give me a straight answer. Eventually, I decided to just see what would happen if I didn't assign a license to the administrator account, and found my answer by experimentation. It always amazes me what Microsoft neglects to tell people up front about their server and cloud products. You pretty much have to fly blind, which can get expensive; buy training from somewhere, which *is* expensive; or stumble across videos like yours. Thank you for making them.

[ademrichard]

learning from Nigeria. wonderful video with detailed explanation. thank you.

[BlueBearOne]

Thank you! Good explaination about Microsoft

[leandrojaramillo]

Thanks a lot for your time doing this video I learned a lot

[WMMM]

Thanks for the helpful video! I have a situation where one user has multiple accounts (userland, developer, and admin), each requiring Windows Hello for authentication. From a technical standpoint, how can we manage this setup without assigning a separate license to each account? Any suggestions?

[mandhlajangano]

Hi Andy, thanks for the informative video. However I'd like to ask if logging in to different devices with the same account affects your licenses. Lets say i have 2 different machines and i login with the same account.

[buldozzer]

As always, great video! Just be aware, that the MSOL and Azure AD powershell modules soon will be replaced by the graph powershell module.

[chriswibberley]

Hey Andy, we use the Microsoft Partner Centre to access the admin portals for different tenants so we don’t require individual accounts. However there are some features which we don’t have access to without an account within the tenant. Eg - access to a subscription within the Azure portal (although we can access the portal itself). Or, access to a SharePoint site so we can add a page/document library, etc - we can’t yet do this without logging in with an account with the tenant itself (and in this example, it requires a licence to access SharePoint). What’s the best way of doing this?

[andrefurtado]

Hello, Andy! This is Andre from Brazil speaking, great tips and videos, thanks for sharing! I'm very interesting on Exchange Online certification MS-203, how can I get access to Exchange Portal for training purposes without license? I really appreciate your instructions.

[Pardeeptv-bf]

Thanks, Andy. When you going to start videos on MS Logics App?

[smzarrabi]

Hey Andy! Do you have DNS Video for add custom Domain name on MS 365 or Azure?

[spirit.canada]

We recently bought our first E5 license and we noticed many new features under security were unlocked in the portal. Is the new security features only apply to users with E5 licenses, or for the E3 as well? How is that work?

[ahirnimesh]

how to switch helpdesk to cloud engineer ?

[janetoss]

Hi, if I unassign a license, am I still paying for it? Is their a second touchpoint in licensing? We are an indirect reseller.

[NGD.STL.]

How can we identify people who appear as users in the active user tab in the system but have not logged in to their account in the last 1 year?

[suzanshresthabikash]

Once yoi delete the user. It will lose all license and once we restore it, will it get back those licenses or we have to assign again? And if it loses those licences then what will happen to it's mailbox and one drive? As licence determines the storage capacity of those. Will they lose it?
If a user have just 50gb mailbox space and its getting full. Then we want to increase that storage with different licenses without losing any old mail. How we do that?

[Developers.Fund]

I have 12 microsoft emails with office I bought from Godaddy and pay monthly for. I also have 2 more from Microsoft directly. 14 total emails with different domains but the same user. How do I tell when I login into Outlook which license I am using? How can I reduce the monthly fees I pay? lastly, I tried to add a 15th email and I get an error saying that the admin (which is me) has limited the number of mailboxes and the new one cannot be added). How do I fix this?

[janinegarber]

If a user changes their name (eg... They got married), do you have to delete the original user and create a new one? There would be a new email address.

[shawnseilhamer]

I got a question is there any Blu-ray players that have a Blu-ray Disc recorder in it like a dvd recorder