Sonos Roam Won't Turn On? Quick fix here.

If your Sonos Roam portable speaker won't turn on or light up, here's a quick fix. Disconnect charger and hold power button (on the back) for 12 seconds. This will force a reboot. Hold the power button for 2 seconds after that to restart.

[christieloemalone]

This is the only video that finally helped me!!!

[nicolacordingley]

Thank you so much for this video, just what I needed to get my Sonos now working again !!

[iwood]

My Roam is completely bricked.
Common fault from what I see in the community.

It worked ok for a couple of years, but now it's dead - except for occasional orange light on charger.
I bought the additional Sonos dock and have always used this, so I know it's not the lead.

I have Sonos throughout the house and generally like it, but the Roam has always been temperemental.

I am going to buy something else to replace it

[Pastorpeter]

Tysm I was scared my dad was gonna beat my ass

[Lewis]

Thank you for the help, this is exactly what I needed!

[philiscoolerthanu]

Thank you. I was starting to panic. Music on and happy again 🎉

[lisabrousseau]

I thought I had a brick now! It's working now! Yay! Thank you

[theonepercentdaily]

Thank you for your help brother i appreciate it much

[anguselly]

Thanks a lot, it turned on! I thought I destroyed the battery.

[glendavis]

Thank you for the advice. It worked for me.

[metallicmart]

Thank you so much thought mine was fu##Ed

[mrgold]

I have two Sonos Roams and they occasionally go to sleep and are very difficult to wake up, hit or miss getting my iPhone 13 Pro Max to connect with Bluetooth, sometimes don't play sound when I select the Roam to add to another group of Sonos speakers, and sometimes disappear or show not ready in the Sonos App. Very frustrating at times. They sound great when they work. I don't know if the Sonos Move is better at staying connected and has less issues compared to the Roam?

[td]

omg it works! Thank you #chrisboylanforpresident

[ashingtoon]

Worst speaker I’ve ever owned. Bought two and one has never worked, kept cutting out, making loud high pitched noises. It’s in Poland now, god knows if they’ll replace it. The other one works ok but why on gods tiny earth does it not work immediately it’s in a socket. What a pain in the arse.

[merlijnvannoort]

I hate this product it's so not intuitive. thanks for the tip

[josemanuellastra]

My Roam just stops playing music every 15 to 30 minutes or so using Airplay or Spotify Connect, seems random, and started to shut down while talking to Google Assistant or Alexa recently, either with both voice assistants I can’t get it to play any music at all.
It’s definitely not Wi-Fi, my network works fine for everything else, with high speed, 0 buffering and all my other devices work stable while streaming any content, and the rest of my family’s devices work rock solid at home, as well.
I’ve tried factory reset but it didn’t work, rebooting my router or moving away devices didn’t make any improvement, even tried to reach out Sonos tech-support here in Mexico, but nobody answers the calls hanging up on me and the chats Get disconnected, and, after replacing it twice all of them have had the same issues.
What can I do at this point? I’ll be returning it as soon as I can and keep using my Amazon Echo 4th gen and even by an other one, they’re great.
Sonos, What an unreliable product this is

[angiebran]

I lost the charger for it : and it won’t light up at all using random charger chord

[cjack]

Mine still isn’t coming on 😢. I hope it’s not 💀!!!

[dannyclaydenchambers]

I did this and still no light or sound

[bravomike]

That's a soft reset. Not a factory reset.