What is an Experience Map? Quick Explanation in 1 Minute

An experience map is a visualisation of an entire end-to-end experience that a “generic” person goes through to accomplish a goal. It usually contains four pillars: phases, actions, thoughts, and mindsets/emotions.

After mapping out an experience map, a designer can improve that experience.

About
Bear Who?

👏Hi there! I’m Bear, a Product Designer, a Design Mentor, and an Apple Award-Winning Podcast Host.

I’m a self-taught designer with a science educational background who has helped large enterprises, startups, and clients across China, the US, and New Zealand with digital products – for over 16 years. Between my work hours and family time, I read, draw, do podcasts and make videos around tech, design and productivity.

🐻 My journey

After working for over 10 years as a graphic and multimedia designer, I moved to a new country without any local working experience, let alone experience in UX. This was a challenging but stimulating move, right? I taught myself UX in 6 months and landed my first UX job with New Zealand's top fitness company. Now, I'm a Product Designer at one of the best tech companies in the Southern Hemisphere, and I'm mentoring design students to transition their career to design and start their UX Design journey.

Thanks for watching!