How to fix Apple rechargeable mouse not charging problem

[murphyrp]

Oh my lord. I spent hours with Apple support trying to get this connected. Deleting the plot files. Then I came across your video. Got my iPhone torch out and sure enough there was a small bit of dirt. Removed it as you recommended and plugged it in. Sure enough it has showed up on my MacBook when on the charger. A very very valuable video. Thank you so much

[fitat]

How long should it take to charge? I have had a Mac for six months and this is the first time I have had to charge it?? It’s to the point where there is no mouse on the screen so I am not able to check if it’s charging. I love apple products but this is a flaw!!!! Why wouldn’t apple put the charger point at the top of the mouse so it can be used while charging???WTF!!

[hijazlander]

Had a faulty Imac mouse for months, only would charge at a certain angle, followed this video and used a toothpick and now it's working completely, thanks :)

[KayleighKoh]

IT WORKED !!! THANK YOU FOR SAVING ME $$$$

[davidjohnlucas]

Thanks! Fixed! Yes, you can't see if your mouse is charging but it is. As someone advised, below, if you can get into Preferences (I'm using my old generic mouse) you can check on your icon for your Mac mouse and it says "Connected - Charging".

[joseianniellooficial]

gracias, pude solucionar el mismo problema con tu ayuda. muchas gracias.

[ernstboyd]

so where do we buy the special apple dirt?

[tommybahamas]

Apple mouse is a useless product. My mouse didn’t work after 6 months. Don’t recommend the mouse

[breeze]

Just canceled my order for the new one. This worked. Thank you!

[Macman]

It's so sad. I'm back here a year later as a result of getting a new Magic Mouse and the same thing happened. The lightning cable will not go into the mouse port on the mouse! I don't know....maybe a different kind of mouse would be better or cheaper? I do have a cabled mouse, but you have to manually scroll to scroll. I may try cleaning it first?

[bostonphyllis]

Your video was such a help. Apple support tried but I could not understand fully what to do. I watched your video and voila. Thank you.

[shaukatibrahim-bycr]

Hi,

I followed your instructions and had to really push down with the tool that you were using to remove fluff/dirt which was inside my mouse. I almost gave up as I was worried about the internal part may get damaged in the process. Anyway I kept going and found dirt that had built up over the last 4 years which I managed to remove and now the mouse is charging. The one point that really stood out was my charger cable was not going all the way in so I kept prodding and removed so much dirt/fluff. Thank you for your video as I was going to fork out for another mouse.

[Macman]

I am finding out that people are just lazy nowadays. REPLACE instead of fix mentality! I took it to apple and the girl took it to the back room. They looked at the port under a microscope to determine it was bent inside. The girl showed me a new mouse for 80 or 90 bucks. I said I didn't want to buy another one. This was a warranty replacement and I didn't like that you can't recharge it while using it so no I don't want to buy a new one. Then she told me about another store in that mall where I could get another mouse. Geez, in the olden days most businesses would have opened it up and bent it back. The particular time I was there their weren't many people at all to say they were too busy. I might give it a try before I replace it. I have a corded one that I can use for now. Thanks

[allenaldridge]

This video seems to not repair the mouse. Why would you post a video of a failed repair???

[Macman]

I'm back again a year later and I just paid attention to when you plugged the cable in. didn't know the cable should go in further. I thought when you hear the click your in. I'm going to look for something to get the dust out of the port. However, I wonder what the life expectancy of the battery is. I'm not sure, because this is the second MM2 I have. Thanks.

[sama.s]

there isnt any dirt and yes the charger doesnt fit AND it still doesnt charge

[samsen]

Great job and good eyes.
btw is the battery in these replaceable? After many years of being in the market, this is time to look into the replacement of batteries and I hat when manufacturers make a product only to be sold as new and die permanently due to something very simple s.a. aged batteries.

[baronperez]

This worked for me! As soon as I cleaned the dirt out, it started working.

[SAMANTHATOH-wr]

Hi, my mouse 2 was fully charged. and it wasn't connected to my laptop. i saw your video and mine was clean yet i try to clean a bit. and It still won't connect to my laptop. So what i did was, i "forget this device" (mouse) in the preference - bluetooth section, then i connect the mouse with cable direct to my laptop, and YES! it appeared the mouse and shown immediately the battery 100% charged on screen, and CONNECTED to my laptop again~ hope this help too.

[herbertrude]

Magic Mouse ha ha. A worse mouse design could not be imagined even by Walt himself.