How do I report a sewer back-up?

If you have water coming through the fixtures in your home, whether it's through your basement pipes, through a toilet, even a bathtub drain, you may have a blockage in your sewer line. // it's the responsibility of the home owner to repair and maintain it. Drain cleaning services should be able to help.

If the blockage is in the City's sewer line, contact 311 and they'll send a crew to investigate.

Usually the water is dirty, meaning it contains the kind of bacteria you don't want touching your skin, your mouth, especially your eyes.

To clean up, you need to wear waterproof gloves and boots, know how to disinfect things after you're done. Half a cup of household bleach in a gallon of water is one good way. Laundering contaminated clothing with detergent will disinfect most items.