How To Fix Sonos in 2024? Sonos New App Problems? #sonos

Got problems with the new Sonos app in 2024? So do 1000s of other people. Fortunately, Sonos is fixing many things on their end AND more importantly, you've found the best troubleshooting video EVER! Check it out.

00:00 Sonos New App 2024
01:41 Sonos Troubleshooting
03:07 No Products Found
03:56 Sonos Endless Loop
06:26 Cloud Based Confusion
07:33 Don't Multi-task
08:40 Call Sonos
09:45 Help A Brother Out

This video is not sponsored. Please consider purchasing Sonos through the Crutchfield links below if you aren't in the Southern California area. We make a small commission via this medium and this helps support our video channel AND will let us take Mark out to lunch. THANKS!

#sonos #audiophile #streaming #audio #stereo

[infinityinfinityinfi]

I hate this damn system. It was supposed to be plug and play. You were supposed to be able to ADD speakers IF YOU SO CHOOSE, and not have to REPLACE because they're not making anymore updates to your $1000 system.

Too many problems.

I can't wait to exit and go back to wires!

[dirktenny]

Sounds like it’s just time to move on from Sonos they cost to much for all that red tape mine is up for sale

[jeremyraywilson]

$200 plus for a 2 foot soundbeam and we have to reset it every month! It's junk it should just work! If it's just smart enough to be stupid then it's junk! Do not buy Sonos!

[FrancisCruise]

Finally, took everything back to factory setting and reinstalled each piece one by one. Finally issue was the Arc would not sync with the tv. After man tries, found that when setting up the Arc to the tv, don’t have any other source connected to the hdmi ports, just the arc. Then it finally worked.

[DavidTurner-bc]

Using paying customers as beta testers!

[analogguy]

On a 1 to 10 scale, 1 being a tech dunce - 10 being a tech wizard, I’m a 1!
Have first edition Beam with an older Sony TV + an Arc + Subwoofer + two SL’s for surrounds with a newer, 3 year old Samsung TV.
Everything works perfect. I did update the Sonos app. Again no problem.
Just ordered the Sonos Roam 2. Hopefully I won’t have any problems.

[BonesFPV]

I will never recommend a Sonos system to anyone. It's a disaster completely void of customer care. They do things that show complete contempt for their customer base.

[chriskalmbach]

Worst $1, 000 I ever spent. Waste 2-3 hours every month reconnecting it every time they update app. Latest app update is last straw as cannot get anything to work. Anyone have suggestions for a non Sonos system that actually works?

[TVH]

Ya none of this works, Sonos is pretty much junk for me now, but thanks for you time!

[OGtalks]

Imagine paying 2.5k Aussie for the arc and 2 speakers and finding yourself at this page . Insanity ! Skip this brand . I’ve had enough

[wattheheck]

I landed upon your take because I AM SO FRUSTRATED WITH MY very expensive SONOS SYSTEM!!! In 2021, I purchased the Arc White, two SLs, and the white subwoofer. So I'm all in for around $2, 000. Everything was great...until the product software updates, app updates, and having to reset my system every time I lose power, which, in the South, is about every other month or when there are thunderstorms. I am SO unhappy with my SONOS system that I am thinking about going to a bookshelf stereo speakers and receiver. Maybe I'll just sell my SONOS system. I wonder if SONOS is reading this review...

[julianyc]

I have been without speakers or TV for the last couple months ever since I upgraded my 10 year old WiFi router and went from 100 Mbps to 300 Mbps speed. Everything was working just fine, including my $2, 000+ Sonos system that I've only had for 3 years, I just wanted to modernize (and the upgrade came with costing 50%, can't beat that). However, Sonos was a nightmare, couldn't get more than 2 of seven piece system to connect, after factory resetting each one over and over. But one thing you said in your video clicked - "don't multi task". Yes, despite the temptation, when the final "update" that takes 45 minutes per speaker is running, to check that text that just popped in... DON'T DO IT. The process will start over from SCRATCH!

Is this slowness all because of moving to the cloud?

[Vittorioricci]

An issue I am having now is that I cannot connect via AirPlay to my Eras100... I can connect to my other Sonos (One SL, Five, Ikea Frames), but not to the Eras100. Although I can play music from the Sonos App...

[paulowens]

I wish someone would tell us how to get music from my andriod phone to play on the sonos...

[sheldonfaria]

How about a button to nuke the current app and bring back the previous working one.
(If you really want app for the ace headphone; create another one till you can figure out a way for all of this to work together. )