SQ321 passenger recounts what happened when extreme turbulence hit

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[JessieTeh-oxkw]

The pilots are very professional in handling such a difficult and terrifying situations. The pilots did a good job to stabilise the plane.

[BobSayG]

This is a stronger reminder for everyone that we have to fasten seat belt all the time when we are seated.

[chaeyoung]

I’ve travelled with Singapore Airlines several times and I feel that the pilots did an amazing job not panicking & landing the plane safely. My condolences to one of the deceased.

[PeterDennis-jliw]

I have travelled Singapore lines lots of times. This was an accident and nothing to do with the airline.
It was a weather phenomana

[varvoom]

Dzafran Azmir will make an excellent journalist.

[Ahtnagarp]

Thank god, thank god, THANK GOD the plane survived, my deep condolence to 1 person to who died in the accident...

[trpl]

Me and my family have travelled with Singapore airlines many times and even though this experience must have been very traumatic, it has given me more confidence in the airlines because the pilot and crew did an amazing job landing safely. Condolences to the family of the deceased RIP.

[alanchee]

Excellent spoken English that described the incident with great clarity. Bravo 👏

[rahmahaljofri]

Kudos to the pilot. He managed to land the plane safely. All the passengers shd hv fastened their seat belts. Act of god .

[PreppyLia_playz]

The fact that the pilots were able to land safely 😮

[xierli]

The Bangkok airport crew responded and prepared for this emergency landing so well too

[margiewinslow]

This is the best report I ve gotten about this flight. Thank you.

[rkj]

The dude looks so chilled. Happy he is safe. Sad for one death. Speedy recovery for rest 🙏

[wantarini]

A very terrifying experience. What I can do is only to pray that all the victims recover soon and that kind of turbulence never happens again.

[alvinchong]

Very well spoken, and he is actually a Malaysian student. Well done!

[lynsky]

Pilot is so brave...he is good he still managed he saved many people's lives I salute him 🙏🙏

[rangiwirihana]

Singapore Airlines has a great track record

[libranoon]

An airpocket that couldn't be avoided but thank God the plane stabilised after getting out of it and landed. My TCM physician experienced this too years ago and told me he has nightmares for several months. He avoided flying for 10 years. Recovery for some is a long road. Pray for them

[camillac.s.]

🙏🏻❤️ emergency team on the ground seem really organised and prepared

[metarugia]

And this is why when I fly with my wife, I've AWAYS stressed to buckle up whenever we're in our seats.
I've flown with Singapore Airlines more times than I can count, they're one of the best airlines in the industry and have never experienced any issues like this. The most I've ever felt was slight turbulence, which is quite normal and can happen. This imo, was a freak accident that could've happened to any flight, and from this passenger's description, it seems to be extreme turbulence.