How to Create a Restaurant Staff Training Manual - 🎓 7shifts Academy

The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9% staff turnover—and while a portion of this statistic is inevitable given the demographic of restaurant employees (more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

0:00 Intro
2:13 Restaurant Overview
4:04 Job guidelines and procedures
6:27 Health and safety
7:38 Restaurant technology 'how to' guide
8:49 Customer information
10:05 Customer service
12:21 Working the closing shift
13:00 Closing acknowledgements

Guided lessons for restaurant workers, owners and operators to get the knowledge they need to grow their businesses and succeed in their careers.

7shifts is a team management software designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and improve team communication. The result is simplified team management, one shift at a time.

7shifts also offers free mobile apps (iOS and Android) allowing managers and employees to have everything at their fingertips.

[stephengoh]

Super awesome, helpful and beneficial! Love it. Thank you.