7 MYTHS ABOUT MK8 VW GOLF INFOTAINMENT!

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In this video I explain to you why the seven main complaints about the Mk8 Golf infotainment are not as valid as its critics would lead you to believe. I've spent 2021 screaming out loud when I hear how "the esc option is buried deep in the infotainment system" or how "you can't turn ESC off while driving" or how "adjusting the audio volume means you can end up turning the passenger climate control temperature to tropical" - I could go on but instead of reading this, just watch the video!

THE PIN CODE on startup is optional and doesn't need to be entered every single time, only if the vehicle has been off for around 30 minutes (I use it because it means a thief can't disable the e-sim so the car won't give out its location. VW UK Press Cars won't have this configured nor will they have a user set up other than 'guest' which may contribute to the laggyness reported in some press cars. Having yourself set up as a primary user, with a profile configured how you want it may mean the system runs more efficiently than using the default "guest" user. Or some cars are just better than others but I find that hard to believe with mass produced advanced electronics. Press cars are also reset just before being delivered to the media which may contribute to their poor performance.

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[andrewfinkelsteintennis]

Lag is not a myth....my 2020 car is a nightmare of lag and glitches. Been in for an update but didn't help much. Sometimes it's updating and I can't use it for 30 minutes, no access to climate/phone/nav. Videos like this compromise your integrity, it feels like vw pr. Faults too numerous to mention here.

[dominicrusho]

If you look closely you can see Herbert Deiss stood behind him with a gun throughout this video

[hoagy_ytfc]

The prodding at 2:43 shows how awful it is. Prod 1 did nothing. Prod 2 lagged so he tried a third prod by which time it had finally responded to one of the first two. And this is while stationary.

[johncroxon]

Sorry but I disagree, I’ve had a mk8 whilst my 7.5 is in for repairs and the mk8 system isn’t as intuitive, and is poorly designed and on the 21 plate loaner it was freezing and required several restarts during the week. I’m a huge fan of VWs but this isn’t their best effort, the poor thought in the design can even be seen in the lack of backlighting on the slider touch panels, vw used to be the standard bearer for quality, ease of use and well thought design, the mk8 just falls short of the mark.

[richardb]

In a country where we are not supposed to even touch our phones whilst driving, it is bemusing that we can sit scrolling through menus and sub menus in car infotainment systems.
How long would we need to take our eyes off the road for to use it whilst learning how to use it?
That is the real test of how acceptable a system is.

[tkomph]

Let’s call a spade a spade.
One has to work hard to convince themselves of the G8’s infotainment system. I’ve tried it, gotten used to it.. and
it’s poor.

[edwowen]

The rose tinted glasses are in full swing here! Its an embarassment. VW should be ashamed. The fact volume (And temp) buttons aren't illuminated at night is pathetic. You forgot to mention the cars thinking they are in Germany, the squeaking suspension, the cost saving all over the car, no low washer fluid warning, no struts on the bonnet, cheap plastic everywhere. The accountants have ruined what could have been a great car. Having to "learn" basic controls and learn to deal with foibles is a shambles. Can't wait to get back to BMW infotainment. I pity the dealer and buyer of my rejected car. I tolerated it for 6 months, but frequent lock ups and crashes spoilt the experience, even after numerous updates. The constant squeaking suspension was the final straw. The fact vw accepted rejection without a fight tells you all you need to know.

[magellanicspaceclouds]

Even if it's not intuitive, I would be ok with that because I don't use many functions outside of heating/AC and music controls.

[gabsterc]

Let's be honest we all know that VW have skimpt on the new MK8. I've owned 6 golfs currently have the golf GTi TCR 7.5. Unfortunately I think I'll be given the MK8 a miss. The MK 8 has been around now for awhile but the interior as well as the exterior has not grown on me at all.

[MattHealey.]

Big issues I had, profile error meaning car had to be wiped. Issues with fake lighting errors, screen not loading, wireless CarPlay sucks, Audi volume silent then jumping to full blast.

As a car dynamical it’s amazing ( mk8 gti ) but VW are basically using owners as beta testers and even the dealer techs have had enough with how buggy it is.

Sold mine today

[zxcvbniuy]

Doesn't necessarily look too laggy in your video, but you did show you having to press buttons twice for it to work. 99% of our touch screen interaction is with mobile phones - which in the main feel much snappier than what you have shown. A mobile phone experience is what we all expect as the norm. This just isn't it.

[chronicbint]

Have a Mk8 Golf R and its pretty buggy, when it works its ok, otherwise Its crap, utterly crap. The touch controls/sliders below the infotainment screen are crap. Yours appears to marginally quicker on start up. Often laggy, touch screen is poor often presses dont work have to be careful of presses. Often crashes. Gets the speed detection in KPH which then slams on the brakes when using ACC, driving on the motorway the other day past some services it thought the speed limit was 20, slammed brakes on. Detects KPH, wont overtake on the right. Thankfully the actual car is brilliant and I can live with it but the whole system is a badly implemented turd. Not to mention when it wont load your user and sets you as guest. Also the alarm going off detecting activity outside the vehicle and not being able to shuit the alarm off, drove 4 miles home with the alarm going off. Much lols, Volkswagen need to fix the software bugs ASAP.

[jryalls]

Haptic buttons on the steering wheel don’t work better than normal buttons, that’s a load of rubbish. The whole point in having buttons on the steering wheel is that you can feel for them without taking your eyes off the road. When they’re all haptic you can’t feel for anything without operating buttons.

[waynephatg]

Relative has a 2021 Ateca. I have never used such a dreadful system in my life and it keeps crashing, playing two songs at once and uploading a user profile. It is slow and my new Clio is so so much better in every sense. Even the Hyundai system is far superior. Unfortunately, VAG are no longer premium and this is one of the things that highlights that. Mk7.5 was the last decent VW.

[kirkcircus]

If you can’t work out how to use the infotainment and all the associated shortcuts available within about 10 minutes then you shouldn’t really be driving.

[cglphotographyni]

Thank you for the video. I was given a Golf MK8 as a courtesy car a few weeks ago while my MK7 was being serviced. I was very disappointed with the MK8, the quality of materials in the cabin are terrible and that infotainment system is rubbish. I was very happy to get back in my MK7 golf. I think that VW are putting all their money in the development of EVs because the MK8 does not feel like a quality product.

[JoeLovesBB]

I've just recently bought a VW Golf R-line and I totally agree with this. Controls are fine. Yeah, you might accidently knock something on the wheel since it's touch sensitive, but it's very easy to correct. The only thing that is slightly annoying is that the climate control buttons on the dash aren't backlit!

[FlipidusX]

it depends on the software version of the infotainment system. Users with software version 16xx have the crapy, bugy and slow working infotainment. users with software version 18xx have a better performance. the MIB2 was much better in many ways.

[donloesch]

I went from a mk7 to my mk8 and personally I don't see what the deal is with people hating on the controls. I agree with your review.

[anthonycbrown]

Has VW made any statements about an upgrade to their infotainment system to address these concerns? Seems like it would not be too difficult to borrow a few design cues from the Audi products (Q4) in the same range (separate HVAC, switches, etc.) and address many concerns. How much of this would be a non-issue if drivers would setup the car properly BEFORE driving? There seems to be an assumption every option / setting should be configurable while on the move. Back in the day, no car was this configurable so to expect every setting to be easily configurable on-the-fly is simplistic.