How to UPDATE the Wi-Fi Internet on your Amazon Echo

Hi, this video shows you how to update the wifi on your Amazon Echo so if you have moved house or changed your Internet service provider then hopefully you will find it useful.
Many thanks Vince

[Arapakis]

I agree ... clear and understandable and who knew it would take a number of "steps" to change the wifi password? Haven't done it yet but this video will really help when I do.

[jhorrill]

I had been trying to connect my Echo to my new ISP's network for 3 days without success!
Your video enabled me complete the switch in less than an hour - that says it all. Brilliant job Vince - can't thank you enough...

[margohunter]

That was the perfect explanation tutorial for reconnecting my Alexa Echo to my wifi network. I'm a former school teacher and I will give you an
A+ for content and video. Especially loved your pronunciation of "router". Thanks so much for making this video.

[debraseyfried]

Thanks so much for this easy tutorial to help me. So many others are so complicated and not explained so well but yours was a great help. Thanks again :)

[aguajulie]

I love you and wish I could pay you for this. If you only knew how frustrated I've been for the past week attempting this. THANK YOU!

[alysonchapman]

THANK YOU! Been trying for hours, yes hours, to re-set up Dot. Now working again. Thanks. 😁

[kimdulin]

Thanks to your video I was able to reconnect to my Alexa after many attempts of trying on my own! Thank you...

[Kellyskids]

Omg. Thank you. I could NOT get it without this video!!!

[ZombieMan]

I Vince! I love your vids so much! If I ever need info or I am sad, I watch them. You are helpful and you cheer me up! Keep up the good work!!!!

[joanabrown]

Thank you for the clear instructions it was really easy and I had it connected under 10 minutes...

[petertooke]

Thanks, Vince. This saved our bacon when nothing else worked, after Alexa stopped working when we had to update our Sky router.

[SANDOLLAR]

I'm in the USA but your video helped me too, Thank you! :)

[cherylcheryl]

Thank you, thank you, thank you!! For a 67 year old broad, you made it easy!!

[jamesking]

Thank you for this information, tec support wanted $120.00 us to help me. not being computer savy i was able to reconnect echo with your help. thank you! great video!!

[hypercc]

I've had a similar problem today due to having a new router installed.
I was getting to the point where it was saying to connect the 'Amazon - ABC' network and return to the app but....nothing happened (3:25 mark in the above vid). No further options appearing even after Alexa has said everything is connected. Basically the Alexa app was not giving me a list of networks to connect to. This is not covered in this video and it took me about two hours to figure it out so I thought I'd share it as I couldn't find anywhere online with this scenario. There are two possible solutions. Each one might solve the problem on its own or you may need to do both in combination -
1) Easiest solution is (if you can) install the Alexa app on a different phone. You might think that uninstalling and reinstalling the app is the same thing as this but I did that several times and I still had the problem. It was only after I installed the app on my work mobile that it worked.


That worked the first time this happened however today it didn't give me any option on either phone the app was installed


2) Amazon saves your Wi-Fi info (you have to opt into this but you might have done it previously without realising) and it seems the Echo will try and reconnect using this saved info (not much good if you have a new router). Go online to your Amazon account and under "Accounts & Lists" select "Manage your Content and Devices" > Preferences > Scroll down to "Saved Wi-Fi Passwords" > Delete!


Should hopefully then work

[anthonyvillanueva]

Can you make a video on what to do if yo echo dot ring light doesn’t turn orange

[cajeff]

Indeed it *does* make a difference if you select 2.4Ghz or 5Ghz since nearly all 'smart' wifi devices work on 2.4Ghz but not all work on 5Ghz. 2.4Ghz is the safer bet.

[alisonrickwood]

I need help with WiFi with my ECeo plus

[_BAD_MERC_]

Dude - you have Hill Climb Racing!!! I lost all my progress when my phone was replaced.

[kollar_yuto]

My app is different, when I go onto settings it comes up with things like Music, Alexa account, notifications, traffic, sports, lists, about and it doesn't come up with things like set up please help!?