WATCH: Southwest Karen-Passenger FREAKS On Helpless Employees

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"Southwest Airline's operational meltdown has put the Dallas-headquartered company under serious scrutiny -- not only from stranded passengers and media reports but from US Transportation Secretary Pete Buttigieg as well.
He spoke directly to Southwest CEO Bob Jordan on Tuesday about the thousands of flights that have been canceled this week with no immediate indication of when passengers can rebook.
"Their system really has completely melted down," Buttigieg told CNN's Wolf Blitzer on Tuesday.
"I made clear that our department will be holding them accountable for their responsibilities to customers, both to get them through this situation and to make sure that this can't happen again."
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221228__WL05_Meltdown_Southwest
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So let me get this straight, these spoiled-ass adult-babies would rather get on a plane, during the holiday rush as well as blizzard warnings, and most likely crash rather than planning ahead and even have a back up plan just in case of situations like this. If you want to be treated and spoken to like an adult, you first.

nancysorto
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It is time for America to invest in a high speed rail system, Europe and Asia have them, even Canada is investigating high speed rail. Air travel is becoming an untenable pain.

keplerf
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People need to chill. If u want to fly get ready to have delays or cancellations .people r just stupid

dottiecalderon
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My heart goes out to all of the employees who are affected 🙏🏻
As a retired United Airlines employee I know exactly what they are going through 😢

lreinert
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Bullshit. Southwestern airlines made huge profits last year. Why didn’t they use any of that money to prepare for the upcoming winter?Instead the shareholders and the CEOs got fat checks, and the consumers have to pay the price.

Consumers are seeing more cancellations, higher prices for tickets, smaller seats, and horrible over priced food. I’ve heard that some airlines now want to charge even more money by charging passengers for their carry-on luggage.

I am a disabled man with a medical alert dog. I have had nothing but problems with airlines and passengers over my disability status, and my dog. It’s a goddamn nightmare. If friends from across the country want to see me, they’re going to have to fly to me. I’m done with the airlines.

Tyger-Lee
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I feel bad for the airline workers especially baggage! They get zero breaks! Please take care of your workers by hiring more workers so you wouldn't be in this mess. Don't just blame it on the weather. You charge double the price during the holiday season yet don't hire more workers and don't include bags or offer more flights or holiday pay. HIRE MORE WORKERS! YOUR WORKERS ARE OVERWORKED AND UNDERPAID! There aren't even enough pilots!

marym
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Southwest needs to be investigated by the feds. However do not take it out on employees. They have zero skin and influence in the game. They are doing what they are told. If you need to talk to someone demand to talk to upper mangement. Take it to them. They are the problem.

miscalotastuff
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Welcome to Southwest airlines flight 11 service to bankruptcy.

cupchamp
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Hey that's not Walmart or Chuck e Cheese

ericha
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You couldn't pay me enough money to work with the public at the airport.

mibeatleman
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Bob Jordan needs to go work at the ticket counter for a couple days and he might just ‘get it’.

nancymesek
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Southwest should force their high paid executives to go to these airports and deal with it in person for a taste of how their company's inadequacy is affecting their employees and customers. After all, they are also employees... let them earn their overpriced paychecks.

sheilaf
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We were warned all week that this system was moving in. I don't want to hear any whining about getting stranded. We're not all evolved as far as we think we are obviously.

troydanielboy
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Wait, she's attacking LEOs, why aren't you supporting her?

bubbiesdad
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Rather than getting the cops, errrr…..why not get the straight jacket for this silly person. She’s crazy. Look at her!

Domzdream
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This airline needs to go under because this is unacceptable 😡🤬! If I were you I wouldn't fly their airlines any more.

FoxyWilma
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Underpaid and understaffed. Corporate greed is the real problem.

vinrock
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Well I don't fly I drive and if I can't get there by driving I don't need to go. Plain and simple I drive I get to stop when I want to stop do what I want to do see what I want to see cuz we have a really great country and I got to travel it when I was a kid with my parents and now I'm wanting to go back and see how things have changed for the better whereas areas might have changed for the better I don't think the people in their attitudes probably have right now so I'm just kind of staying home and minding my own. Peace out Girl Scouts!

anlewi
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They knew what the weather was all about and they knew that there would be cancellations but they had to fly anyways. Should have made better decisions.

nancymorrison
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Is she 5?.... I'm embarrassed for her...

ryiahbowers