Power BI Call Center Business Performance Dashboard Project | End to End Power BI Dashboard

Power BI Project End to End | Dashboard | Beginners | Power BI Tutorial 2023

Power BI Advance Business Performance Dashboard Tutorial from Start to end where we are looking at Call center Performance Analytics dashboard. Here we'll start the power bi tutorial from scratch where we'll look at how to get the background for dashboard, connecting data, create new measures with the help of DAX code, using parameter for dynamic chart behavior and finally creating dashboards by applying appropriate settings in power bi.

In this training I cover 10 advance dashboards with lot of dax and visualization configuration for standard and professional looking business dashboards.

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Time Stamps:
0:00 Call center dashboard overview - KPI, Charts and Functionality
3:36 Power BI tutorial Sheets info
4:15 Dataset overview
6:53 Creating Dashboard from scratch
7:34 CSV Data import
8:01 RWFD Datasets Location and overview
9:10 Data Transformation
11:46 Starting Dashboard Development
14:20 - KPI Creation and Formatting and best practice
17:28 Replicating KPIs and creating their new calculations
24:15 Scenario for alternate business calculations from existing data
27:50 Average CSAT calculation, error identification in data
33:30 Creating new workbook to resolve data issue and replicating measures and KPIs
39:50 Creating vertical and horizontal bar charts
43:46 Creating Parameters
44:40 Creating Pie chart and configuring it with parameter for dynamic behavior
48:00 Creating Week number calculation
49:48 Creating Stack bar chart
54:11 Creating Local to Chart Filter experience by modifying filter
55:12 Handling slicer location to bring it above the chart

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[pooja.n-]

Clear instructions and pretty useful video to learn in a very short time efficiently

[vamsireddy]

Super useful, Thanks lot, my sincere request is, if possible please make more videos on data gateway, power bi services, licence, roles, schedule, report sharing, etc..

Thanks lot❤

[sarangaparikshit]

In powerbi can the data be recurring for life for requested database set ?

[johnadoga]

great video, thanks for sharing... but i can't find the "call center" dataset, pls help