Call Center Performance Dashboard | Microsoft Excel | Video Tutorial #1/2

Call Center Performance Dashboard - Comprehensive Excel Analytics

Courses & Playlists:

Optimize your customer support operations with the Call Center Performance Dashboard, a versatile and data-driven Excel Dashboard by Other Levels. Designed for managers and analysts, this tool offers a detailed breakdown of call center metrics, enabling you to identify trends, monitor performance, and enhance customer satisfaction.

Comprehensive Call Analysis

The dashboard provides insightful analysis of calls by month, day, and week number, offering a clear view of activity patterns. By categorizing data into support type, service type, issue type, and network type, it allows you to pinpoint areas for improvement. Furthermore, the calls by country feature adds a geographical perspective to your data, making it easier to analyze performance across regions.

Dynamic and Interactive Slicers

With monthly, weekly, and support type slicers, the dashboard enables dynamic filtering, allowing you to customize the displayed data based on specific criteria. This makes it effortless to drill down into the metrics that matter most to your business.

User-Friendly Features

Built on a Full HD Excel Dashboard, it delivers a professional and visually engaging experience. The interface is intuitive, ensuring ease of use for team members at all technical levels. Whether for strategic planning or daily performance tracking, this dashboard is your go-to tool for effective decision-making.

Tailored for Call Center Excellence

The Call Center Performance Dashboard helps you uncover insights that drive operational efficiency and enhance service quality. With features tailored for call center data, it’s an indispensable asset for tracking KPIs and meeting organizational goals.

Upgrade your call center management strategy today with this Excel Dashboard by Other Levels, and turn data into actionable insights.

Key Features

Calls by Month, Day, Week number
Calls Time
Support Type
Service Type
Issue Type
Network Type
Calls by Country
Monthly, Week, and Support Type Slicers

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#Excel #Dashboard #call_center_dashboard

[haiodaalbardee]

Great Design....Great Video....Greatest Channel on YouTube ❤️

[exceltestnumber]

Welcome back Best Dashboarder on YouTube 💕

[chengwang]

Crop to shape. Interesting. Learned something. Kudos ~~

[AhmedMohammed-oqtw]

I bought this masterpiece and it's fantastic...Thank You Team i love your Art's

[panimosescd]

One word.... your dashboard are excellent 👍👍👍👍👍👍

[ankitsingh]

You Deserve a lot of views. Hats off to u.! Keep posting such amazing beautiful dashboards ❤️👍🙌

[mezianeremila]

Really creative in using those shapes and colors, amazing inspiring design work

[christianlira]

Superb productions. Thank you for sharing.

[kevin]

In minute 1:50
How you guys added the last column? (count) automatically o manually?
how does it work?
what means?
Does that column have a function?

[arifakanwal]

Excellent, which Excel you're using?

[saifalimujawar]

Very Nice and easy way, and Good decoration, Thank You

[Mahmoud-bslw]

Welcome . Very excellent work I have a question, how can I get a copy of Excel like this

[saikigamestation]

Working on a project and this is really giving me some motivation!

[sabihulhafiz]

Would i get datasheet if i but templates ?

[Roadmanshy]

What version of excel are you using ? Do u offer online classes?

[faisalal]

Wow great job sir.. one suggestion if you could narrate that will much helpful

[ronealvesdesing]

Could you provide a database to train please?

[checllanas]

Are you accepting orders? I’d like to have one for call center so the team can track the live calls.

[Marcio-kmni]

Love your work. Can you do one where you can track individual worker performance weekly? Thank you

[redowanamed]

I'm curious how you do it can you help me with that.