the dental patient said he will give her a try... #shorts

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[InnovationTree]

Not the best response from the dentist. Try “I'm glad you had a great experience with your last dentist. That's wonderful to hear. What did you like most about what your last dentist did for you?” “I’d be happy to ensure you get the same great experience here as sounds like that's a concern with this being a new dentist office - whats something you find enjoyable while at the dentist so I can help match that?” “ I'd like to maintain that same consist experience you've enjoyed so far with dentists and with your help it will be great to work together to ensure your comfortable. What made those experiences great?”

Keep it positive and lead the conversation into redirecting towards working together. Get their by in.

[mahaakhtar]

I thought his previous hygienist was Whitney too which is why she gave this reaction

[maxhr]

I’ve taken over for a hygienist recently and this is my life all day long. 😂

[heckyesitsjess]

I temp. 100% know how awkward this makes the hour...