Is Dynamics 365 a CRM?

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Dynamics 365 Sales is the CRM part of the Dynamics 365 suite of business applications. Here's a short explanation and demonstration of how it helps you manage accounts, contacts, leads, opportunities and activities.
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We've been using D365 as our CRM for 10 years now; we also use it for service (cases etc.), marketing automation (ClickDimensions) and project tracking (PSA/Project Operations). It's been a great platform for us.

alister_grigg
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HI Lisa. Really I fall in love with all your videos and It's now my daily routine of watching and preparing for dynamics. Just a request can you make a series or playlist where I can learn from scratch to expert in dynamics 365, Power Apps and Low code things of Microsoft? Means, I don't find any roadmap and there are lots of certifications to do. I have spent lots of time on MS learn site but, I felt completely lost and I don't know where to start. Please help me for this. Wish you a awesome day ahead.

legiongaming
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Hi Lisa :) Love your videos very easy to understand. Question: Do you have any videos on Collateral such as Orders, invoices, products? I will in the finance and operation side of the business. Hope this makes sense? JB

laceitupfashion
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Is this a good idea to use as an insurance broker ?

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