Toyota Dealers OUT OF CONTROL?! Customers Flee from Insane Fees!

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It's time to talk about Southeast Toyota Distributors and Gulf States Toyota once again! They're still up to their greedy shenanigans, but now we have word of their patented "port-installed accessories" appearing in other states, such as Illinois and Pennsylvania. Ray and Zach just can't take it anymore!

[ihopno]

Toyota lost my business this week. I test drove a 2024 Venza Limited. MSRP from Edmund's was $44, 610, MSRP per Toyota's Website $46, 010 and the MSRP per the Toyota Dealership was $48, 134. THEN, the dealer added on $1, 651 of "Beaver Benefits" (lifetime oil changes, ceramic coating, tire rotation) which brought their REVISED MSRP to $49, 785. After taxes, license and dealer fees, the out the door price was $54, 988!!!
Also, Southeast Toyota Distributors added TOYO GUARD for $699, carpeted mats for $445 and 2 oil changes and 2 tire rotations and some other fluff amounting to $2, 600!!!!
I walked.

[UTUBEJOHNNY]

Good morning everyone. Let’s keep some money in our pockets, instead of buying the dealership a new yacht !

[muels]

I was just in a dealership in the south suburbs of Chicago
and they had a $5, 000 market adjustment. It was explained
to me that the market adjustment was due to low inventory.
I guess they think they are the only dealer around. I called
around and two dealers in the area had this fee, but two others
did not and in fact laughed about it when I told them about it. Needless
to say I bought one from a dealer without the mark up. to make matters
worse the dealer with the mark up later called and said they would
take the mark up off, thus saving me $5, 000 right off the top. They
must be used to dealing with some uninformed customers.
Just crazy!

[jamesackerman]

This video expresses how I've felt trying to buy a car for the last year or so.... Now I'm thinking I will just put some more money into my old car. Screw these companies and dealers.

[stephaniecripps]

I have been buying Toyota’s since 1994 and just recently purchased an Audi instead of a Toyota. The reason was due to market adjustments and charging over MSRP.

[BeatsAndGuitars]

I was waiting out for Toyota prices to normalize but I think I’m just going to move on to another brand. I really wanted a Toyota but this BS is ridiculous.

[armax]

there needs to be a website with a list of dealers who don't mark anything up.

[ab-brqz]

Toyota dealers are very rough here in Washington. They talk to you as if they are doing a favour. Most of them have insane mark up prices or attach dealership packages to the price. Moreover, they are pretty hard to negotiate. They openly say take it if you want or else someone else would be ready to take it at whatever price we demand. This will slowly lead to the demise of the brand. Karma will hit twice as hard.

[ab-brqz]

Very powerful video guys. I can relate to every word you just said. Have been trying to buy RAV4, but tired of this BS markups.

[Paublo]

This hits the nail on the head, Ray & Zack! Was looking to buy our 4th Toyota, a replacement for our 13 year old Sienna with a new one. Here in Anchorage, AK they want $4k over MSRP loaded with port options, non-negotiable. Tried to shop WA State dealers to no avail. Ended up keeping the Sienna and buying a new VW Tiguan under MSRP for the same price as selling and replacing the van with the inflated price.

[JoeyP]

This is going on in Connecticut as well… I asked a Toyota dealer (nearby in Massachusetts) if they could remove a couple options I didn’t want (a cargo basket and roof crossover bars) and I was told they could remove them but I would still be charged… ???? BYE ! The Port Installed Packages & Accessories have been in the neighborhood of 2-3k around the state. Plus don’t forget the $699 doc fees on top of the Delivery Processing and Handling fees which is $1, 335… anything totaling over $50, 000 means you get taxed at 7.75%. (Don’t forget we get taxed on our vehicles every year in Connecticut)… it’s truly sad that buying a car is an absolute nightmare. So, on this 2023 4Runner, the $3, 402.00 Port Installed Packages & Accessories and $1, 335 Delivery Processing and Handling fee adds up to $4, 737

[DIYDaveOK]

The one and only way I've found to avoid this is to plan ahead and seek out larger volume dealerships who get essentially preferential allocations from Toyota and have at least some leverage to *prevent* distributor-added nonsense. That means knowing what you want ahead of time, knowing prices, and being willing to place orders with dealers (since technically Toyota supposedly doesn't literally do "custom" orders). Find your dealer, figure out your options, then see how close that dealer can come to one matching those specs from their allocations. You may get one, you may not. I was fortunate enough to get great deals on a RAV4 and a Tacoma following this strategy from a large-volume dealer in Oklahoma.

[braddruehl]

I looked at Hylanders at a local Toyota dealer and they were all marked up over $7, 000 with dealer add-ons, none of which I want or need. Later I was talking to someone at the local Ford dealership, and they told me they recently did a dealer trade on a vehicle that the other dealer had marked up over $7, 000 with add-ons. Interestingly, they only charged the local Ford dealer a little over $200 for these add-ons, so you can see just how much profit there is in add-ons.

[donaldstogner]

I have purchased 3 gens of Tacoma 4WD trucks (1996, 2005 and 2018). The 2018 MSRP was $34, 500 and my OTD price was $30, 500. I have noticed all the port and dealer add ons and while I am not in the Market for a new vehicle any time soon, if this continues, my 20-year ownership of Toyotas is done!

[Andrewsc]

I was looking at both a toyota and lexus last year but both local dealerships here in Kansas city (Hendrick Lexus and Hendrick toyota) tossed on insane add ons that they refused to remove adding anywhere between 5k-15k to vehicle. Went with a Mazada CX-50 from another dealership at MSRP no add ons and never looked back.

[agnaldojawwad]

In Tampa, FL....Stadium Toyata has a bzx4, msrp $50k....for $ 60 k with a 7k market adjustment.

[StevePuppe]

Non-negotiable dealer add-ons for a Camry at a Toyota dealership in Kansas City 
199.00. Nitrogen

299.00 Lumar Hood Lip Only

299.00 Lumar Protection Mirrors

299.00 Door Edge Guards

699.00 Tinted Glass 4 Windows

1495.00 LoJack

2595.00 Ceramic Coating

699.00 admin fees

[timroyall]

Aren't most Toyotas built in the US nowadays? How are they getting away with port installed equipment, on something built in the states? Great info as always guys, thanks!

[JEWSWITHTATOOS]

The things being charged extra for were supposed to be already included in the MSRP, talk about being nickeled and dimed. Very slick!!

[ezim]

Wow Zach, I didn't think that you had this pent up anger inside. I like this version of Zach. Keep it going gentlemen!