How to View the Files From Your Android on Your Computer + Empty Folder FIX

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This is a simple tutorial on how to find your Android smartphone files on your computer when hooked up with a USB cable.
This is also a fix when you find nothing in your phone's file when you try to open it.
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What if the files show up but show as empty?

deidradanderson
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My files are there on galaxy s7, but when I click on the files on the computer, it says they are empty. Please help

kyapello
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I know this video is older, but, omg, you are a life saver. Thank you so much for this, and for the simple and easy instructions.

danag
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So simple and so straight forward. I appreciate your lack of lollygagging. Thank you, Sir.

aleksium-
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Finally, after much frustration, a simple fix; Thanx much!

kemporiole
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This is a late comment but I really need your help, its still not working if I choose Transfer Files or Transfer images its still empty

ruiislove
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My Alcatel A3 XL phone videos are NOT showing in the DCIM folder whenever I upload them, via USB, to my laptop. Don't know why this problem should suddenly have occurred, as prior to this it was working fine. Do you think using up too much space with my latest videos may have cause this problem?

alanscouser
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I had the same problem in the past, and I figured up myself.. But now, 2 years passed, and i forgot that I have to do the settings for what to happend with the connection.. Thank you so much ! <3

darisuedits
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I need help with my Samsung Note 6 Tablet - 10 ys. old.

I have a lot of music on it and want to take it off and put it
on another device. It plays the music - I see the songs,
but when I plug it up to my computer and locate the folder
it says that it's EMPTY! So I cannot move it out into
another device.

It's ALSO VERY FULL - 98%. I did see your video on freeing
up space - but it didn't free up much.

I hope you can help me.

Thank you, Julie

juliewilliams
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You help me better than any other video thanx. BRO.... God bless you...

andriawilson
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Hi -Any idea on what to do if the phone is on but the screen broken/black and showing no files when plugged in?

ashleynagle
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I do the same thing u did and change it on "File Transfer" but my folder is still empty, what can i do ? >-<

MrsCuteLady
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Hey! This helped...thanks
A question...I get messages thet you phone is busy... doesn't let me transfer after I play any file... suggestions?

kpreeti.
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THANK YOU, THANK YOU, THANK YOU. I have been through video after video. Yours was the only one that solved my problem.

denisejewell
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Thank you ! It works and save me the trouble of going to the shop ! Have been searching for solutions to no avail, this is simple and solve the problem.

ewemutiara
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Do you know how to make the . folders (folders with . at the start of their names ) visible ? those were always visible on my xperia phone, byt now that i have a note 8, they arent anymore,

Erox
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My issue is that my PC won't show the VIDEOS in my DCIM folder on my SD
card. Photos are still appearing in the folder as usual. I am stumped.
My only options are to connect my Android as a MIDI device (nope), USB
tethering (nope), charging (nope), transferring images (only shows my
photos and not the videos in the folder) or as a media device (shows
nothing at all in DCIM folder. I amtotally stumped. There used to be an
option to connect as MTP and this used to work. That option has now
disappeared.

claireelizabeth
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OMG so many videos on this matter don't work, this one actually does and so quick so easy!! Why do other channels make you mess with all the settings on your phone or download an app for the fix? Thanks!! Sub and liked!!

lovelife
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Thank so so much. I have been suffering with this problem for so long. Thank you 1000 times.

jamkas
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It simd stupid bt it was so important to me 🙌 please upload more things to reconfirm wen we in panic 👊👊

shego_mzansi