Automate your customer service process with Zoho Desk

Learn how Zoho Desk’s automation features can help your team remove manual, repeatable chores from their plate and instead focus on what matters - keeping customers happy.

01:35 Pain points in customer service
02:18 Assigning tickets automatically to agents with the Assign/Route feature

05:15 Eliminate manual chores with Workflows

08:01 Never miss a ticket with the help of the Escalate feature