How Customer Service Automation Can Improve Your Business

Customer service automation can take many forms, whether it’s AI chats or smart surveys. Curious about customer service automation and how it can improve your business? In today’s video, we’ll go over customer service automation, what it is, and why your customer service team should be using it.
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00:00 Introduction
00:31 What is Customer Service Automation?
02:31 Benefits of Automating Customer Service
03:52 Customer Service Tasks That You Should Consider Automating
09:20 Recap
10:10 Subscribe to Jotform