The Truth - Exposing Gigabyte’s AWFUL Practices

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The Truth - Exposing Gigabyte’s AWFUL Practices
If your looking at buying a GPU in 2022 I highly recommend avoiding Gigabyte graphics cards. Not only has Gigabyte had a bad year in 2021 making some of the worst power supplies, but nearly every AIB Gigabyte graphics card I have owned had some sort of issue, which to be fair is a pretty small sample size, and not enough to make any definitive statements, but what I can say is their RMA service is absolutely terrible and is the main reason I cannot recommend any Gigabyte products at all. After my Gigabyte RMA disaster I will never again be purchasing one of their GPUs.

#Gigabyte #Exposed

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Music
Intro: Mushrooms by Komiku
Outro: Everyone by Monplaisir
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Thank you to Lepow for sponsoring this video!!!

What do you think about Gigabyte as a company? Let me know your thoughts in the comments below!

GraphicallyChallenged
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"Don't buy a Gigabyte graphics card"

"Me looks over at Gigabyte 3060" : Its ok he doesn't mean you

niceguyjason
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I have been in the computer business for about 30 years. I've seen it all. MSI, Gigabyte, ASUS had much higher standards in the nineties. We sold a lot of Biostar. That was because it was cheaper then those big names. Nowadays, if we talk motherboards, memory, PSU's, Graphic Cards I do clearly notice that the percentage of D.O.A.'s and RMA's is much higher. But that's not the issue. In the early days we just send back what came back broken or dead from our customers, and we got credited with no discussion. Nowadays they all have problematic and time consuming processes. Luckily I found a real good supplier, that takes these blows for me. It is not just Gigabyte. It's something within the whole industry. A sort of arrogance. They decide what to do when there is a problem. They will only give in when they have to, or for bad publicity. It is all about the bottom line now. I must admit, in the glory days, like I call that era, margins were up to 30 percent, so there was more then enough room for spill. You still made a profit by replacing dead parts. Margins are so slim right now, as strange that it might sound with actual GPU prizes, that every penny needs to be turned. The PC world has changed. The people I used to speak to, the sales managers of those companies, were gamers and PC enthousiasts themselves. Now they are regular businesmen, with no idea about computers. And no love for them. Only love for money!

gREETS FROM A GRUMPY OLD bOOMER!

robertcraane
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The way gigabyte handled the exploding power supply units I decided I'm just not going to buy any gigabyte product anymore

paulking
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I’m not buying anybody’s video card until prices go down.

cyatic
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Often AIB's also send refurbished cards as replacements which I assume happened here, which is probably the reason it took long for them to replace it even when they had new cards in stock. I've seen it happen multiple times that people had like 3 DOA replacements which were refurbs. This wasn't only about Gigabyte, nearly all AIB's have issues like this, but I think it is definitely the worst with Gigabyte. Pretty bad that's even allowed in the US, in my country they are required to repair/refund/replace with new unused parts.

mees
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You really nailed that background. Simple.. elegant.. balanced.. really steps the quality up to another level.

christophermullins
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Good to know. Already have allot of products. I never enaged with their customer service. Expecting EVGA standards on the other brands needs to become the converversation even if they have not been under fire. Better service as a whole is a must at this point.

anansilas
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Lessons I've learned since the pandemic:
✅ No Newegg
✅ No Gigabyte

Skippernomnomnom
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I purchased a 3060ti Gigabyte Aorus, when it arrived the sticker on the back that says not to peel it off was not present. The card rand over 80 degrees and shut off after minutes of being on brand new out of the box. I opened it up to find the thermal pads and the minimal thermal paste were rock solid and one of the vram modules did not even have a thermal pad. I haven't even looked at buying a Gigabyte product since.

steakgg
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The simple fact you are willing to risk personal benefits for our knowledge.. makes me respect you as a person soooo much.

Thatmusicdude
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It's good to hear that i am not the only one..
I own a Gigabyte 3080 TI and sometimes my games do crash for no real reason..
Once i did receive the BSOD..so i figured that maybe one of my components are bad..
Seeing this video and knowing that gigabyte has less then better products..makes me question if my card just happened to be one of the bad ones.

mihai
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I revert back to my 9 years old GPU GT610 since the pandemic.... So instead of Black Mesa, I'm playing Half Life 1.... Hahahahahah....

absurdgaming
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I have a RTX 3080 Gaming OC from Gigabyte and had zero issues with it for a change. It's not always bad.

Tekzite
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Looks over to my rtx 4070 working at 64 degrees on the hot spot and 53 c on furmark and scoring higher than a founders on 3d mark with no over clock and never stutters

Nightelfmusic
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Ridle:
- I buy 20 cards I am not a miner, who am I?


- Are you graphically challenged?

alvydasjokubauskas
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Why do you think those entrances are normal?

flagshipbuilds
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I fix and flip retailer returned PC‘s, and I kid you not, EVERY single return is due to a Gigabyte graphics card artifacting and not working properly. I’ve flipped over 200 PC’s.

Also, every single thing he said about the RMA process is CORRECT.

miladk.
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Nice sign. and i love the warm lights you added!

Invesre
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I love gigabyte gpus, my last 3 have been gigabyte and in most systems I have built a gigabyte card got thrown in, never had an issue, I put gigabyte cards in all my friends builds too

jaredbesanceney