How to fix wireless printer connection | HP Printers | HP Support

Learn how to troubleshoot a wireless printer connection if your computer does not detect your HP printer over the wireless connection. Follow the steps in this video to get your printer back online with ease.

Chapters:
00:00 Introduction
00:34 Download HP Print and Scan Doctor for Windows
02:12 Restart your Devices
02:45 Reconnect Printer to Wireless Network
03:55 Print Network Configuration Page
04:38 Explore Additional Troubleshooting Options

Continue the Conversation:

#HPSupport #HPPrinters #PrinterWiFi #HP #HPPrinterWiFiHelp

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This video was produced by HP.
How to fix wireless printer connection | HP Printers | HP Support

[valerieoldham]

I will never purchase an HP again. After countless time with HP support they could not fix the connection issue...

[randyfasig]

Purchased 30 of these and thought they fixed the glitches from the earlier version. No there are even more. Never again. HP must stand for Hardly Prints

[DM]

In literally every troubleshoot HP puts out they talk about the step of holding down the cancel and network buttons until the power light (or wireless light) blinks. This never happens on my Officejet 6000 Wireless, and I also don't have an HP printer with a display...so what are those of us who have printers that have neither of these options supposed to do?

More than that, after much wrangling with it, my USB port no longer works with the printer, only the ethernet port. So, I can't print wirelessly or through the USB, now. Only the Ethernet cable, when just a few days ago, I could print from either of the three options.

[rb]

Ok, enough is enough, I'm returning my Smart Tank Plus 655. Spent hours trying to set it up for wireless print (windows 10) - without success. The printer is connected to the wifi network, but printing over wifi is impossible. Tried all the troubleshooting tips I could find, but none worked. There clearly is an issue with HP printers in general, as evidenced by the many complaints and (not-working) troubleshooting tips on the web. In a good product, there shouldn't be trouble to shoot in the first place. Will buy a Canon printer now.

[snowmass]

At this point, I choose to return the printer.Shouldn't be this hard to set up
I spent several hours trying to connect from mobile and desktop

[DitchFisherBengal]

My hp is a pain! I can only maaaybe print one thing then disconnects and I have to reset my WiFi again...

[chesi___]

The most irritating part of wireless HP printers is when I was trying to make simple copies, it suddenly gave me an error copy that I needed to connect the damn printer to a wifi connection, but then when you try to install the app to ur phone it won't even load or install anymore. Don't buy any HP printers, specially wireless ones.

[daquietkidd]

I've been trying for hours, my printer doesn't connect to internet when I set it up manually. When i try to reconfigure it from the hp app, it says that my printer doesn't support wireless networks.

[taniarivas]

Enserio que no tengo palabras para agradecerte !!! Horas tratando de averiguar cómo encontrar la contraseña 😂 y en 2 segundos lo logré viendo tu video . Te mereces el mundo 🌍 que bárbaro 👏

[keeshaskeffery]

Thank you. You saved my life. I was struggling with my printer staying on my Wi-Fi network since I moved to a new location and changed ISP. Making me aware of Print Scan Support Doctor solved my problem. Thanks a bunch.

[ubdlcrt]

A millions thanks to you and Congratulations is not enough to express my gratitude for solving my problem.. I am totally unsatisfied with the Hp Smart app and how complicated it is to get things online and working. I am no tech guy but I am quite good with computers in a general sense. I am the kind of person that office secretaries might call when the IT fellows are too busy to help. Installing went well but creating an HP account cost valuable hours at work and then the printer appeared offline. Had to make my way back to the office and with the help of your video finally solved the problem. thanks again great job

[doremifasolatido-rozs]

Finally done troubleshooting my printer thru watching this video. Its a lifesaver. Thanks hp!

[crul]

Thank you so much. Finally able to use my printer again <3

[tlcbear]

This is bull, why do we have to downloaded another app to fix a wireless printer. Why can't you just give a USB cable

[michellekelley]

Followed the video. Tried it all multiple times. Nothing works for a longterm solution. HP printers just suck for wifi printing on Windows machines. This is our third MFP model. They all print fine at first but then quickly degrade to where they start printing sporadically and then eventually rarely. It's a battle to get anything to print from any of our Windows machines. Our Apple products print flawlessly every time. Unfortunately, most of my work needs to happen on Windows devices. So I have to move all my files to my Mac or iPhone to print. Same problems all our Windows devices. Total pain! I will NEVER buy another HP printer again! And don't even get me started on the HP "Smart" app that requires a login to setup and troubleshoot a printer on Windows. Who designed that crap?

[fredgalera]

Your tutorials...very useful and helpful. Thanks to you😀😀😀😅😍😍😍😍😍

[annsonn]

Thank you. With this video I was able to change the network name and now my printer works again. Invaluable help!

[annagomez]

I'm tired of communicating with a bot. I need instructions on how to add a new wireless connection. I switched providers and cannot find instructions. This is beyond frustrating😣!

[aaliyahfoster]

Hi, I’m printing from my iPhone settings, I did the process successfully yesterday r however, the option is no longer showing up in settings WiFi for wireless print, do you have any idea why?

[jackiestbird]

Print and scan Dr did NOTHING, I have downloaded it about 15 times